The CNN anchor Carol Lin was on air on September 11, 2001 when the first plane hit the tower. So, in that now seemingly distant broadcast media age, she was the world’s first television journalist to break the news. But as Lin notes in her new memoir, When New Breaks, 9/11 broke traditional news media, both then and now. That morning was CNN’s finest hour — a network built for exactly this moment, with deep resources, high standards, and global reach. Yet it was also the beginning of the end - both for Lin’s career in journalism and for the mainstream television news industry. What followed was the rise of opinion panels, personality-driven shows, ubiquitous social media and the slow erosion of trust that leaves us asking: who do we believe anymore?
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