595: Founder Friday | Advocating for Independent coffee shops w/ Peter Dore-Smith of Kaffeine London UK

595: Founder Friday | Advocating for Independent coffee shops w/ Peter Dore-Smith of Kaffeine London UK

Author: Chris Deferio March 27, 2026 Duration: 54:55

Creating an excellent cafe experience is a work of commitment and dedication to caring for both the staff and the community that you serve. The coffee shop functions as a cornerstone of a healthy social structure in any city and advocating for it needs to sometimes go beyond the operations of the shop itself but extend into action taken to change the civil environment a cafe operates in. 

Today I am very pleased to welcome to the show, Co-Founder of Kaffeine in London, UK, Peter Dore-Smith

Kaffeine is an award winning coffee shop business with 2 locations in London, UK whose stated aim is to be the one of the best coffee shops in the UK through tireless attention to every detail in quality and service. Peter Dore-Smith (originally from Melbourne) has been owner operator of the Kaffeine since its founding it in 2009. It stands today as a foundational cafe in the London coffee scene being one of the first to introduce customers to Aussie style coffee. 

Today with two stores, Kaffiene is focused more than ever on the constant pursuit of excellence in the details and especially on making the work of the bar and the experience customers have, something transformative and beneficial to each persons life. 

Recently Peter has been active in campaigning to lower VAT in the UK as the tax rate in harming coffee shops, pubs, and other shops similar.

This is the activism born from a desire to create better conditions to sustain the great difference coffee shops make in communities. 

We cover: 

  • The Genesis of Caffeine and Coffee Culture
  • Planning and Opening Caffeine
  • Challenges in the Early Days
  • Systems and Processes for Success
  • Maintaining Quality and Brand Identity
  • The Importance of Attention to Detail
  • Navigating Trends and Staying Relevant
  • Challenges Facing Small Coffee Businesses
  • Grassroots Advocacy for Coffee Shops
  • The Business of Coffee: Balancing Passion and Profit

Links: 

Change.Org Petition to Lower VAT

https://www.instagram.com/indycoffeeguide/

Kaffeine on IG: @kaffeinelondon 

 

 


KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING!

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email 

chris@keystothshop.com

of book a free call now: 

https://calendly.com/chrisdeferio/30min 

 

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Running a coffee shop is about so much more than pulling great shots. It's a complex dance of craft, culture, and commerce that demands a unique kind of leadership. That's the space where Keys To The Shop : Equipping Coffee Shop Leaders lives. Hosted by Chris Deferio, this podcast digs into the real, often unspoken challenges faced by owners, managers, and aspiring leaders in the specialty coffee world. Each conversation moves beyond abstract theory to deliver concrete, usable strategies you can apply directly to your operation. You'll hear from a diverse range of voices, including seasoned coffee professionals and insightful experts from other fields, all focused on the practicalities of building a thriving business. Episodes tackle the full spectrum of running a shop, from daily systems and financial health to fostering a positive team environment and developing your own skills as a leader. The aim is to provide a genuine resource for growth, whether you're looking to refine your barista program, improve your shop's profitability, or scale your vision thoughtfully. Tune in for honest discussions that equip you with more than just inspiration-they offer the tangible keys to building a better, more sustainable coffee business. This podcast understands that your passion is for coffee, but your success depends on mastering the craft of leadership.
Author: Language: English Episodes: 100

Keys To The Shop : Equipping Coffee Shop Leaders
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