Customer Service and Marketing

Customer Service and Marketing

Author: 90.3 WHPC December 20, 2023 Duration: 27:27
Ken Landau talks with the founder and CEO of Above the Bar Marketing, Lindsay Marty, who offers tips to lawyers and professionals on how to improve their customer service and marketing. She offers advice on web sites, digital marketing and lead generation.

Tune in to Law You Should Know, presented by 90.3 WHPC, for clear conversations that make the legal world accessible. Hosted by Attorney Kenneth Landau, each episode brings together expert guests to break down complex topics without the jargon. You’ll hear practical discussions covering a wide spectrum, from criminal law and estate planning with wills to the intricacies of real estate transactions. Ever wondered about your right to sue, or felt uncertain about the steps to take if someone sues you? This podcast addresses those very questions with straightforward guidance. Designed for anyone navigating business dealings, government interactions, or simply their own personal affairs, the show demystifies the rules that shape our daily lives. Rather than offering abstract theory, the focus is on actionable knowledge you can use. Whether you're a business owner, a professional, or just someone who wants to be better informed, this series provides a reliable source of understanding. The tone is conversational and direct, turning daunting legal concepts into manageable insights. By the end of an episode, you’re left with a clearer sense of your rights and options, all from a trusted voice in the field. Find Law You Should Know wherever you get your podcasts.
Author: Language: English Episodes: 100

Law You Should Know
Podcast Episodes
Achieving Success in Work and Life [not-audio_url] [/not-audio_url]

Duration: 27:54
Ken Landau talks with executive coach Michael Starr, who offers ideas to attorneys and clients on achieving real success in work and in life. He is the author of the book, Journey Into Peace.
Patents, Trademarks & Copyrights [not-audio_url] [/not-audio_url]

Duration: 27:49
Ken Landau talks with Attorney Daniel A. Scola, the managing partner of the New York and New Jersey Law Firm of Hoffman Barron, who discusses protecting your ideas with patents, trademarks and copyrights.
People Problems in the Workplace [not-audio_url] [/not-audio_url]

Duration: 26:28
Ken Landau talks with Tim McHeffey, Business Professor at Suffolk Community College, who discusses Resolving Stinky (or Sticky) People Problems in the workplace. He suggests best practices for confronting people with bod…
Fired From Your Job [not-audio_url] [/not-audio_url]

Duration: 27:30
Ken Landau talks with attorney Tom Spiggel of the Spiggel Law Firm in Alexandria Virginia, who explains what to do if you're fired from your job. He is the author of Fired, afraid you might be. He offers do's and don'ts…
All About Sales Tax [not-audio_url] [/not-audio_url]

Duration: 27:54
Ken Landau talks with Mark L. Sloan CPA, Managing Partner of Sales Tax Defense, LLC, who outlines when a business or consumer might be entitled to a sales tax refund. He also provides information on sales tax deadlines a…
Helping Homeowners Facing Foreclosure [not-audio_url] [/not-audio_url]

Duration: 28:07
Ken Landau talks with Christina Versailles, senior attorney with the mortgage foreclosure assistance project, at the Nassau County Bar Association in Mineola; who discusses the free services available from this program.…
De-Clutter Your Workspace [not-audio_url] [/not-audio_url]

Duration: 27:59
Ken Landau talks with professional organizer Lisa Geraci, who provides tips on how lawyers and other professionals can declutter and better organize their office and their life.
Leadership Skills [not-audio_url] [/not-audio_url]

Duration: 27:35
Ken Landau talks with Dr. Jennifer Nash, a consultant and the author of "Be Human Lead Human," who outlines leadership skills for lawyers and others.
Age Discrimination [not-audio_url] [/not-audio_url]

Duration: 28:56
Ken Landau talks with Attorney Ruth Kraft, the chair of the employment law practice department of Falcon Rappaport and Berkman, with offices in Long Island and New York City, who discusses "age discrimination" including…
Human Rights Law [not-audio_url] [/not-audio_url]

Duration: 28:59
Ken Landau talks with Barrister Maya Lester, on zoom from Great Britain, who discusses the work of her late father, Anthony Lester, and the fellowship being offered in his name, by Bard College for young lawyers and law…