Mediation for Better Client Outcomes with Felicia Harris Hoss

Mediation for Better Client Outcomes with Felicia Harris Hoss

Author: Marilyn Jenkins April 27, 2026 Duration: 33:44
A lawsuit can swallow years of your life, millions in reserves, and months of leadership attention, and still end with an outcome no one really likes. That’s why we sat down with Felicia Harris Hoss, a full-time independent commercial mediator and arbitrator and former trial partner, to talk about early dispute resolution and what changes when you stop treating mediation like a last-minute “settlement conference” and start using it as a structured process. We dig into why so many cases still...

Running a law firm means you're not just a lawyer anymore-you're a CEO, a marketer, and a leader steering a business through complex challenges. The Leadership In Law Podcast, hosted by Marilyn Jenkins, speaks directly to that reality. This isn't about case law; it's about the business of law. You'll hear frank conversations and practical strategies focused on growth, scaling operations, and building a practice that thrives without burning you out. Episodes tackle the unspoken hurdles firm owners face, from client acquisition and team management to cultivating a sustainable vision for success. Tune in for a blend of actionable insights and real-world stories from those who've navigated the path, offering a genuine resource for the business side of your practice. If you're looking to move beyond the day-to-day and truly lead your firm forward, this podcast provides the thoughtful perspective you need.
Author: Language: en-us Episodes: 50

Leadership In Law: Growth & Leadership for Law Firm Owners
Podcast Episodes
AI Powered Systems & Senior Level Legal Judgement with Brian Elliott [not-audio_url] [/not-audio_url]

Duration: 31:33
The billable hour wasn’t designed for the way businesses buy legal help today, and clients feel it every time a routine request turns into an expensive, slow, hard to implement deliverable. We sit down with Brian Elliott…
Hidden Fees That Are Hurting Your 401(k) with Paul Sippil [not-audio_url] [/not-audio_url]

Duration: 34:55
Your law firm may be bleeding retirement dollars without a single obvious warning sign. No invoice. No line item in your operating expenses. Just quiet, recurring 401(k) fees pulled from participant accounts month after…
Entity Engineering for AI Visibility with Jason Wade [not-audio_url] [/not-audio_url]

Duration: 36:34
AI is no longer just a tool people use. It’s becoming the reader that interprets your website, your profiles, and your reputation, then decides whether to cite you, include you, or recommend you as the choice. That’s why…
Active Listening & Communication for Growth with Arlene Cohen Miller [not-audio_url] [/not-audio_url]

Duration: 30:46
If your negotiation style “works” but leaves everyone tense, resentful, or exhausted, it’s costing you more than you think. We sit down with Arlene Cohen Miller, an AV Preeminent ® Rated Attorney, ICF-certified professio…
Three Levels of Connection to Save Your Marriage with Dr. Lee Baucom [not-audio_url] [/not-audio_url]

Duration: 34:40
Marriages do not usually fall apart in one dramatic moment. More often, they get quietly put on hold while life feels urgent: building a practice, chasing deadlines, raising kids, paying bills, and keeping everything mov…
Changes in the Legal Profession in 50+ Years with Mark C. Zauderer [not-audio_url] [/not-audio_url]

Duration: 36:15
The fastest way to lose your edge as a lawyer is to shrink your world down to a screen and a timesheet. We sit down with Mark Zauderer, a veteran New York trial and appellate lawyer known for high-stakes business and com…
Private Aviation as a Strategic Business Tool with Dave Coleman [not-audio_url] [/not-audio_url]

Duration: 31:13
Private aviation is often dismissed as a luxury, but Dave Coleman, president of Coleman Jet Solutions and a pilot with 35 years of experience, explains why many law firms view it as a strategic tool. We discuss how priva…