Harnessing AI to Drive Business Optimization and Growth with Angus Ward of Beyond Now

Harnessing AI to Drive Business Optimization and Growth with Angus Ward of Beyond Now

Author: Broadstaff October 30, 2024 Duration: 27:18

In this episode of 5G Talent Talk, Carrie Charles talks with Angus Ward, CEO of Beyond Now about the intersection of AI and Communication Service Providers (CSPs), exploring how AI can transform the telecom industry. He reveals that only 15% of companies currently derive significant value from AI, mainly due to fragmented experimentation across business units. To address this, Ward suggests prioritizing major business challenges and implementing a more structured approach to AI adoption, which can enhance cost efficiency, productivity, and customer experience, while driving revenue growth.

Ward also introduces the concept of digital business platforms, which differ from traditional linear business models by using multi-sided approaches that involve various partners. These platforms create network effects, where growth leads to greater economies of scale and competitive advantages. Using examples like Uber, Ward explains how network effects make it challenging for competitors to match the service quality, thus reinforcing market dominance.

Beyond Now’s culture, according to Ward, is shaped by its roots in management consulting, focusing on solving business problems rather than just providing technology. The company’s commitment to platform-based business models and revenue growth through partnerships has positioned it as a leader in helping CSPs and tech firms adapt to changing markets.

Looking ahead, Ward envisions leveraging AI to enhance customer experiences, optimize processes, and expand into other sectors beyond telecom and tech. He emphasizes the importance of building strong partner ecosystems and communities to drive innovation and deliver more value to customers across industries.


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In a world built on invisible signals and physical networks, Let's Get Digital with Carrie Charles pulls back the curtain on the entire ecosystem that keeps us connected. This isn't about abstract tech concepts; it's a grounded look at the business and management realities behind wireless towers, sprawling fiber routes, and humming data centers. Carrie Charles, bringing her perspective as Broadstaff's CEO, guides these discussions with a focus on the human element driving change. You'll hear unfiltered dialogues with the executives, engineers, and strategists who are literally laying the groundwork for our digital future. Their conversations naturally explore the tough decisions, emerging technologies, and career paths defining the infrastructure landscape. The podcast digs into how trends like edge computing or new deployment models actually get managed and financed on the ground. It’s for anyone curious about the backbone of modern life-the complex, competitive, and fascinating business of digital infrastructure. Each episode aims to connect the dots between technological potential and practical execution, offering listeners a unique insider’s view they won’t find in a press release.
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