Performance Measurement in Manufacturing for Continuous Improvement Leaders: Fixing Broken Processes to Elevate Team Results with Martin Low #122

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Now, let's jump in!

Results matter. Whether you are focused on safety, quality, or productivity, manufacturing leaders want clear performance metrics. But measuring the return on investment of your people can feel more complex.

In this episode, Martin Low, Founder and CEO of On Plane Consulting, shares insights on manufacturing leadership, workforce development, and performance measurement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors.

Drawing from his experience in human resources at companies like Amazon and Blue Apron, Martin explains how strategic thinking, accountability, and communication skills help leaders measure team performance more effectively. You will learn practical strategies to strengthen processes, improve employee engagement, and build manufacturing cultures where people drive measurable results.

3:23 – You can't measure people in the same way you measure inventory, cash flow or other main areas of your organization

6:31 – If you don't invest in your people, it leads to issues like high turnover and halted productivity

7:36 – If you don't have a baseline, you can't measure

8:45 – If someone on your team is underperforming, use curiosity to find the cause

8:52 – Establish a baseline for what good looks like within your team or organization

9:45 – If someone on your team has higher rates than others, study their process and see how you can implement their methods for your whole team

11:50 – When results don't meet expectations, approach the issue with curiosity instead of judgement

14:08 – With clearer processes, your team can improve and your organization can reduce turnover

14:24 – As a leader, you should make your expectations clear and hold others accountable

15:33 – With clarity, your team members find more agency and can improve the way they show up

17:31 – Create a process where you and your team can use your energy in a productive way, instead of just trying to survive the day

19:37 – Surveying your team is a strategy for assuring everyone is aligned and understands your processes, values, mission, and goals

22:52 – With a survey, leadership can find solutions directly from their team on the floor

24:18 – Most people show up wanting to do a good job, and clear processes can help them improve how they show up

Connect with Martin Low

Learn more about On Plane Consulting

Contact On Plane Consulting at hello@onplane.com

Contact Martin at martin@onplay.com