Your frontline team can only perform as well as the processes they're handed.
So why are so many leaders still blaming the wrong people instead of listening to the ones closest to the problem?
In this weeks’ episode Chris sits down with Jason Woodard, a 35-year manufacturing veteran, CEO of Geislinger Corporation, and author of Manufacturing Leadership That Works.
Jason gets pretty candid about what he's seen over the course of his career. We're talking a plant manager leaving nasty notes on dry-erase boards for exhausted frontline workers, and Jason himself rolling up his sleeves and coming in on a holiday weekend when the rest of the leadership team had plans.
Getting into the valuable stuff, Jason talks about what it takes to build trust with your team, holding the right people accountable, and why leading yourself should come before leading anyone else.
In this episode, find out:
- Why blame culture in manufacturing is almost always directed at the wrong people
- What Jason witnessed early in his career that shaped everything about how he leads today
- What Jason's time as a journeyman maintenance mechanic on the night shift taught him about leadership that no management role ever could
- What Geislinger Corporation actually makes and why it matters to critical infrastructure in the US
- Why the higher you climb, the less you actually know about what's happening on your floor
- How to build genuine trust with frontline workers without it feeling forced
- What to do when an employee raises a problem you can't immediately fix
- Why being great at the job you have today is the only path to the job you want tomorrow
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Tweetable Quotes:
- “The higher I grow in my career, the more I realize that what I'm hearing as a leader is a little bit of the truth. And it's not because you're being lied to, it's just that it's being filtered up to you.” - Jason Woodard, Author and Geislinger CEO
- I think most people understand that every single thing they want to be changed or fixed isn't going to be. But if they feel like they were at least heard and listened to, I think that's the most important part.” - Jason Woodard, Author and Geislinger CEO
- ”Rarely does politics come up, rarely does any of the divisive stuff come up. We're just showing up every day to solve problems together. In a good culture, the collaboration, no matter the background of the people, is there. - Jason Woodard, Author and Geislinger CEO
Links & mentions:
Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.
