How the right operating model can close your performance gap

How the right operating model can close your performance gap

Author: McKinsey People & Organizational Performance July 30, 2025 Duration: 24:16

A smart strategy is vital—but in today’s fast-changing world, it isn’t enough. Our research suggests that even high-performing companies fail to deliver on the potential of their strategy, to the tune of about 30 percent. But the right operating model can change all that. “The opportunity that comes from closing the 30 percent gap between strategy and performance is real,” according to McKinsey Partner Dickie Steele. On this episode of McKinsey Talks Talent, Dickie joins McKinsey Senior Partner Brooke Weddle, Partner Bryan Hancock, and Global Editorial Director and Deputy Publisher Lucia Rahilly to share a new system for reexamining your operating model to create unique competitive advantage.

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Hosted by McKinsey People & Organizational Performance, McKinsey Talks Talent is a series of conversations for anyone tasked with building and guiding teams through constant disruption. Rather than offering abstract theories, this podcast grounds itself in the practical realities leaders face today, from government policy shifts to rapid technological adoption. Regular hosts and talent experts Brooke Weddle and Bryan Hancock sit down with a range of globally recognized practitioners and thinkers. Their discussions dig into the tangible aspects of transformational change, leadership development, and the nuanced work of actually placing people at the center of strategy. Each episode moves beyond simply diagnosing challenges to explore how organizations can genuinely leverage their workforce as a durable source of advantage. You’ll hear specific ideas on navigating the evolving social contract of work, reshaping organizational design, and fostering the agility needed in modern business. It’s a resource for executives, managers, and policymakers who understand that the most complex questions in today’s landscape are ultimately human ones. Tune in for grounded perspectives that connect talent directly to performance and resilience.
Author: Language: en-us Episodes: 43

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