AI in the Supply Chain: Cold Chain Technologies’ Ranjeet Banerjee

AI in the Supply Chain: Cold Chain Technologies’ Ranjeet Banerjee

Author: MIT Sloan Management Review January 11, 2022 Duration: 34:43
When Ranjeet Banerjee talks about the work his organization, Cold Chain Technologies (CCT), does to transport vaccines and other biologics that must be temperature controlled, he stresses that the company doesn’t solely rely on technology. CCT approaches its work by first considering what problems it’s trying to solve, developing use cases, and then considering whether a technology solution might be the best way forward. In this episode, we learn how a combination of Ranjeet’s background in chemical engineering, his experience working in the health care space, and a holistic approach to leadership and problem-solving enable him to lead CCT to constantly innovate in the supply chain space. Ranjeet also discusses the benefits of a customer-first mindset and shares insights applicable to leaders in industries beyond health care. Read the episode transcript here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders. Read more about our show and follow along with the series at https://sloanreview.mit.edu/ai. Guest bio: Ranjeet Banerjee is the CEO of Cold Chain Technologies (CCT), a leading global provider of comprehensive thermal assurance solutions for temperature-sensitive drugs, vaccines, and biologics. Under his leadership, CCT is playing a key role in the COVID-19 pandemic response, with both the Moderna and Johnson & Johnson vaccines exclusively using CCT’s thermal assurance packaging solutions across the U.S. CCT is also supporting the in-transit cold chain needs for vaccine distribution across the globe. Previously, Banerjee spent 25 years at global medical technology company Becton Dickinson, most recently serving as corporate executive vice president as well as president of the U.S. and Canada regions, with responsibility for more than $6 billion in revenue. Banerjee is a member of the Advisory Board for the CEO Leadership Alliance of Orange County. He earned a bachelor’s degree in chemical engineering from the Indian Institute of Technology. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey.

Ever wondered how some organizations manage to turn artificial intelligence from a buzzword into a genuine engine for growth, while others struggle to move beyond the pilot phase? Me, Myself, and AI, a production from MIT Sloan Management Review, goes straight to the source to find out. Instead of theoretical discussions, this podcast features candid conversations with the people who are actually building and implementing AI systems at scale. You'll hear directly from leaders at prominent companies like YouTube, Cisco, and Hugging Face as they recount their journeys-not just the polished successes, but the real-world challenges, strategic decisions, and sometimes surprising lessons learned along the way. Each episode digs into the practicalities of creating measurable business value, cutting through the noise to reveal what effective AI leadership and integration truly look like. It’s a focused exploration for anyone in technology, business, or education who wants to understand the human and operational stories behind the algorithms. Tune in for an unvarnished look at the future being built, one practical application at a time.
Author: Language: English Episodes: 100

Me, Myself, and AI
Podcast Episodes
Industrial AI for the Physical World: Siemens’s Peter Koerte [not-audio_url] [/not-audio_url]

Duration: 31:21
In this episode, Sam talks with Peter Koerte, member of the managing board and chief strategy and technology officer of Siemens, about how industrial AI is quietly transforming the infrastructure that powers everyday lif…
Disintegrating the Org Chart: ServiceNow’s Jacqui Canney [not-audio_url] [/not-audio_url]

Duration: 34:34
In this episode, Sam is joined by Jacqui Canney, chief people and AI enablement officer at ServiceNow. Jacqui outlines how the software company has embedded AI agents into processes like employee onboarding to automate t…
An Industry Benchmark for Data Fairness: Sony’s Alice Xiang [not-audio_url] [/not-audio_url]

Duration: 34:06
On today’s episode, Sam talks with Alice Xiang, global head of AI governance at Sony and lead research scientist for AI ethics at Sony AI, about what it actually takes to put responsible artificial intelligence into prac…
AI Is Not Improving Productivity: Nobel Laureate Daron Acemoglu [not-audio_url] [/not-audio_url]

Duration: 32:59
In this bonus episode, Nobel Prize-winning economist Daron Acemoglu joins Sam to challenge some of the most common assumptions about artificial intelligence’s future. Drawing on his book Power and Progress, Daron argues…
Hungry for Learning: Wendy’s Will Croushorn [not-audio_url] [/not-audio_url]

Duration: 31:34
On today’s episode, Wendy’s product manager Will Croushorn joins Sam to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers.…
Science, Innovation, and Economic Growth: OpenAI’s Ronnie Chatterji [not-audio_url] [/not-audio_url]

Duration: 30:24
On this episode, OpenAI’s chief economist Ronnie Chatterji describes how artificial intelligence is reshaping both the economy and scientific innovation. Ronnie discusses the dual economic impacts of AI — the near-term b…
Creating More, Not Less, With AI: GeekWire’s Todd Bishop [not-audio_url] [/not-audio_url]

Duration: 27:40
AI isn’t taking jobs — it’s changing what jobs are. On today’s episode, GeekWire’s Todd Bishop joins host Sam Ransbotham to dive into how artificial intelligence is reshaping work, learning, and creativity — not by repla…
From Rabbit Holes to Recommendations: Reddit’s Vishal Gupta [not-audio_url] [/not-audio_url]

Duration: 25:09
Vishal Gupta, engineering manager, machine learning at Reddit, joins the podcast to explain how the social media community platform uses artificial intelligence to improve user experience and ad relevance. Much of the ad…