Fashioning the Perfect Fit With AI: Stitch Fix’s Jeff Cooper

Fashioning the Perfect Fit With AI: Stitch Fix’s Jeff Cooper

Author: MIT Sloan Management Review April 16, 2024 Duration: 37:17
Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while realizing operational efficiencies. He also talks about how the company sustains extremely high feedback rates from consumers and how humans are training models, as well as vice versa, leading to interesting feedback loops. Read the episode transcript here. Guest bio: Jeff Cooper is a senior data science director at Stitch Fix, the global leader in personalized styling, where he oversees the Client Algorithms team, which develops models for product recommendations, style, and growth. He previously held data science leadership roles at Tradesy, FabFitFun, and Disney, as well as research roles in decision neuroscience at Caltech and Trinity College Dublin. Jeff has a Ph.D. in psychology from Stanford University. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Ever wondered how some organizations manage to turn artificial intelligence from a buzzword into a genuine engine for growth, while others struggle to move beyond the pilot phase? Me, Myself, and AI, a production from MIT Sloan Management Review, goes straight to the source to find out. Instead of theoretical discussions, this podcast features candid conversations with the people who are actually building and implementing AI systems at scale. You'll hear directly from leaders at prominent companies like YouTube, Cisco, and Hugging Face as they recount their journeys-not just the polished successes, but the real-world challenges, strategic decisions, and sometimes surprising lessons learned along the way. Each episode digs into the practicalities of creating measurable business value, cutting through the noise to reveal what effective AI leadership and integration truly look like. It’s a focused exploration for anyone in technology, business, or education who wants to understand the human and operational stories behind the algorithms. Tune in for an unvarnished look at the future being built, one practical application at a time.
Author: Language: English Episodes: 100

Me, Myself, and AI
Podcast Episodes
Me, Myself, and AI Season 5 Trailer [not-audio_url] [/not-audio_url]

Duration: 2:08
Me, Myself, and AI returns on Tuesday, August 2. Hear what others are saying about the show — and leave us a review! (Your review comments may be used in Me, Myself, and AI materials.) Stay in touch with us by joining ou…
The Beauty of AI: Estée Lauder's Sowmya Gottipati [not-audio_url] [/not-audio_url]

Duration: 23:31
It might seem like cosmetics and perfume are products shoppers need to try out in person before buying, but artificial intelligence is opening up new avenues for reaching and understanding consumers — as well as new ways…
AI in Aerospace: Boeing’s Helen Lee [not-audio_url] [/not-audio_url]

Duration: 24:10
As Boeing China’s regional director of airspace and airport programs, Helen Lee is helping the aerospace giant work toward improving airport and airspace operational efficiency and enhancing flight safety for its aviatio…
The Collaboration Muscle: LinkedIn’s Ya Xu [not-audio_url] [/not-audio_url]

Duration: 31:00
Over the course of her nine-year tenure at LinkedIn, Ya Xu has held technology roles with increasing responsibility. Today, she heads the data function for the online professional networking platform. Ya joins hosts Sam…
Turning Sound Into Information: Warner Music Group's Kobi Abayomi [not-audio_url] [/not-audio_url]

Duration: 25:45
Specialized teams — particularly technology teams — often face challenges as they strive to work cross-functionally, especially at legacy organizations. For Kobi Abayomi, vice president of data science at Warner Music Gr…
From Journalism to Jeans: Levi Strauss & Co.’s Katia Walsh [not-audio_url] [/not-audio_url]

Duration: 29:45
Katia Walsh began her career as a journalist in her native Bulgaria and is now the global chief strategy and AI officer at retailer Levi Strauss & Co. Over the course of her career, she has developed a passion for three…
AI in Your Living Room: Peloton’s Sanjay Nichani [not-audio_url] [/not-audio_url]

Duration: 21:57
Consumers have invited AI into their lives with voice-activated personal assistants like Siri and Alexa, but how do they feel about computer vision technologies that can provide visual coaching and feedback in their home…
Extreme Innovation With AI: Stanley Black and Decker's Mark Maybury [not-audio_url] [/not-audio_url]

Duration: 31:28
Stanley Black & Decker is best known as the manufacturer of tools for home improvement projects, but it also makes products the average consumer seldom notices, like fasteners to keep car parts secure and the electronic…