Episode 14: Heather Munoz on Visualizing Systems Thinking

Episode 14: Heather Munoz on Visualizing Systems Thinking

Author: Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop August 10, 2020 Duration: 34:02
In this episode of Mik + One, Mik’s guest is Heather Munoz, Head of Retail Brokerage Practice, E*TRADE. In this episode, Mik and Heather discuss many topics including: The importance of an effective tool network and how it supports an organization’s value streams Using visualization and data to get people to understand systems thinking approach in order to deliver more value to the customer Thinking in flow metrics and using them to help shift to product thinking Characteristics of a good leader and how showing empathy can lead to greater results Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review. Follow Mik on Twitter: @mik_kersten #MikPlusOnewww.tasktop.com For more information about Heather Munoz, to view the full list of resources featured in this episode, and to download the episode transcript, visit:https://projecttoproduct.org/podcast/heather-munoz/

Dr. Mik Kersten’s book, Project to Product, sparked a fundamental shift in how large organizations think about software delivery. That conversation continues and deepens in Mik + One: The Official Project to Product Podcast. Here, Kersten moves beyond the stage and the prepared keynote to host candid, unrehearsed dialogues with the people actually steering the world’s most significant technology-driven companies. Each episode is built around a simple, powerful premise: one guest, one conversation with nothing held back. You’ll hear from fellow authors, executives, and engineering leaders as they dissect the real-world application of flow frameworks and product-centric thinking. The discussions get into the granular challenges of shifting from project-oriented deadlines to sustainable product value streams, covering both the strategic wins and the difficult lessons learned. This isn't about abstract theory; it's a direct line to the tactics and philosophies used by industry pioneers. For anyone involved in technology business management-from team leads to the C-suite-this podcast serves as an essential masterclass. Listeners gain access to the nuanced, often unspoken details of scaling digital innovation, all through the lens of Kersten’s expertise and his guests' diverse experiences. The result is a consistently insightful resource for navigating the complex journey of modern digital transformation.
Author: Language: English Episodes: 63

Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten
Podcast Episodes
Episode 32: Carmen DeArdo on Not Letting Your Work Manage You [not-audio_url] [/not-audio_url]

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Joining Mik in this episode of Mik + One is Robin Yeman, Senior Fellow and Agile DevSecOps Enterprise coach at Lockheed Martin. In this episode, Mik and Robin discuss how Robin approaches leadership with complex systems…
Episode 26: Eric Willeke on the Metrics Killing Your Transformation [not-audio_url] [/not-audio_url]

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