Episode 41: Bank of New Zealand on Applying the Flow Metrics at Scale

Episode 41: Bank of New Zealand on Applying the Flow Metrics at Scale

Author: Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop February 1, 2022 Duration: 58:47
To kick off the first episode of 2022, Mik is joined by two guests from Bank of New Zealand: Paul Littlefair, Chief Technology Officer, and BMK Lakshminarayanan, Value Stream Architect. In this episode, Mik, Paul and BMK delve into how Bank of New Zealand has been applying the shift from Project to Product and Flow Metrics, and other key topics including: Insight into how Bank of New Zealand’s transformation journey started, and the goals they first set out to achieve The importance of investing in continuous improvement, and rewarding for improvement and not just output Getting leadership buy-in, and why reporting the developer experience at the board level is crucial to enabling flow and visibility Introducing education around flow at all levels to create continuous learning across the organization, and insight into how Bank of New Zealand has executed this How tenacity, pivoting and starting today has brought a large enterprise organization like Bank of New Zealand on a great trajectory to getting things deployed, and how they’ve adapted their learnings at scale Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review. Follow Mik on Twitter: @mik_kersten #MikPlusOnewww.tasktop.com For more information about Paul Littlefair and BMK Lakshminarayanan and to view the full list of resources featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/bank-of-new-zealand/

Dr. Mik Kersten’s book, Project to Product, sparked a fundamental shift in how large organizations think about software delivery. That conversation continues and deepens in Mik + One: The Official Project to Product Podcast. Here, Kersten moves beyond the stage and the prepared keynote to host candid, unrehearsed dialogues with the people actually steering the world’s most significant technology-driven companies. Each episode is built around a simple, powerful premise: one guest, one conversation with nothing held back. You’ll hear from fellow authors, executives, and engineering leaders as they dissect the real-world application of flow frameworks and product-centric thinking. The discussions get into the granular challenges of shifting from project-oriented deadlines to sustainable product value streams, covering both the strategic wins and the difficult lessons learned. This isn't about abstract theory; it's a direct line to the tactics and philosophies used by industry pioneers. For anyone involved in technology business management-from team leads to the C-suite-this podcast serves as an essential masterclass. Listeners gain access to the nuanced, often unspoken details of scaling digital innovation, all through the lens of Kersten’s expertise and his guests' diverse experiences. The result is a consistently insightful resource for navigating the complex journey of modern digital transformation.
Author: Language: English Episodes: 63

Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten
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