A Conversation About Michigan’s Navigator Program to Guide Parents

A Conversation About Michigan’s Navigator Program to Guide Parents

Author: NCSEA May 29, 2024 Duration: 35:04

This week’s episode of On Location comes to you from Michigan and Virginia. Join Mariellen Keely (Grants & Initiatives Consultant Senior, Division of Child Support, Virginia Department of Social Services) as she hosts today's program. Mariellen welcomes April Williams (Navigation Program Manager of the Michigan Department of Health and Human Services/Child Support pilot program – Navigation Program Services) and Julie Vandenboom (Michigan Office of Child Support, Program Re-engineering Specialist, who talk about their article in the January issue of the Federal Office of Child Support Services’ (OCSS) Child Support Report.  Hear about how they each got involved in the child support program and roles they have held. Learn what they are doing now with the new Michigan Navigator Program, and what it entails.


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 100

NCSEA On Location
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