Beyond Self-Care: Wellness for Child Support Workers

Beyond Self-Care: Wellness for Child Support Workers

Author: NCSEA July 22, 2026 Duration: 46:35

Today’s episode of On Location explores the critical importance of self-care and overall wellness for child support professionals. Tim Lightner (Courtland Consulting) welcomes guest Matt Sautter (Founder & Principal, Basepoint Solutions Group).  Matt shares practical tips and insights drawing from his front-line and human services experience, delving into the daily stress, internal battles, and risk of burnout workersface in complex systems, such as child support. Together, the discussion highlights tangible strategies for employees and management alike—such as work flexibility and aligning with holistic family well-being—to create healthier work environments and to better serve families. 

The NCSEA Child Support CommuniQue (CSQ) is a quarterly publication that is a benefit to NCSEA members. If you would like to learn more about membership, please visit our website at https://www.ncsea.org/membership/.


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 50

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