Building Trust and Support - The Oneida Nation Approach to Casework

Building Trust and Support - The Oneida Nation Approach to Casework

Author: NCSEA November 26, 2025 Duration: 1:07:33

This episode of NCSEA On Location focuses on tribal child support with a spotlight on the Oneida Nation. Host Scott Eder (Courtland Consulting) speaks with guests Taylor Smith, an Enforcement Case Manager, and Ben Archiquette, a Child Support Enforcement Specialist, both of whom work for the Oneida Nation's child support program. They discuss how the program, which services families within the reservation boundaries near Green Bay and Appleton, WI, uses a smaller caseload and community-driven, hands-on approach to build better relationships and provide culturally relevant support that differs from county and state systems.  This episode offers insight into how their team supports parents, interacts with the community, and works to create the best outcome for everyone involved.


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 100

NCSEA On Location
Podcast Episodes
A Conversation About Tennessee’s Child Support Reentry Program [not-audio_url] [/not-audio_url]

Duration: 23:11
On today’s episode, Tammy Pearson (YoungWilliams) hosts Patti Wood (Director of Operations, Child Support Field Services and Family Assistance and Child Support Contracts for the State of Tennessee, Department of Human S…
A Look Back in History - The First Episode Revisited [not-audio_url] [/not-audio_url]

Duration: 50:57
Today's episode was recorded on location in Washington DC in February of 2018 at the NCSEA Policy Forum. Joe Mamlin and Lori Rumage-Cain host, and bring back to share that very first On Location program — a conversation…