Explore All Possibilities: A Conversation with the 2024 WICSEC Award Winners

Explore All Possibilities: A Conversation with the 2024 WICSEC Award Winners

Author: NCSEA December 4, 2024 Duration: 35:23

On today’s program, NCSEA On Location is proud to showcase the achievements of the Western Intergovernmental Child Support Engagement Council’s 2024 Awardees recognized during the recent WICSEC Conference in Lake Tahoe, Nevada. Pat O’Donnell of YoungWilliams and Veronica Riley of Veronica Riley Consulting and Training, joined by special guest WICSEC President April Klatt, engage in a lively discussion with Rock Star Awardee– Donald “Donny” Archer (Shasta County, California), Leadership Achievement Awardee – Karen Coleman (Oregon Child Support Program), and Working Together Awardee – Ventura County Fatherhood Summit (Ventura County, California) represented by Kiara Nowlin.  The Platinum Program Awardee, Cherokee Nation represented by Sara Quetone, was unable to join us, and we hope to highlight their program for you in a future broadcast. Each awardee shares their thoughts and best practices as we celebrate the outstanding impacts they have made within the child support community. 


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 100

NCSEA On Location
Podcast Episodes
Inside Child Support: Caseworker Stories from Ohio [not-audio_url] [/not-audio_url]

Duration: 30:32
What's it really like to be a child support caseworker anyway? In this episode, host Scott Eder (Courtland Consulting) sits down with Ohioan Amber Arter (Support Officer at CSEA, Franklin County Child Support) where she…
Navigating Military Child Support: Legal Insights with Kris Hilscher [not-audio_url] [/not-audio_url]

Duration: 48:50
Military families face unique challenges when it comes tochild support, from frequent relocations and deployments to military pay structures. In this episode of On Location, Scott Eder (Courtland Consulting) hosts Kris H…
Holistic Family Supports: A Discussion with Lilly James [not-audio_url] [/not-audio_url]

Duration: 32:41
On today’s program, Tim Lightner (eWorld Enterprise Solutions) has the privilege to talk with Lilly James, Director of the Child Support Enforcement Program for the Nez Perce Tribal Court. Lilly was a featured plenary sp…
The Road to the 2025 Policy Forum [not-audio_url] [/not-audio_url]

Duration: 33:40
We're gearing up for the 2025 NCSEA Policy Forum, happening January 30th - February 1st in Washington, D.C., where child support professionals will come together to tackle key issues shaping our field. 🎤 In our latest po…
Ain’t Too Proud to Beg: Best Practices in Advocacy [not-audio_url] [/not-audio_url]

Duration: 56:35
On today’s episode of On Location, Patti Garofalo (Child Support practice Director with NTT Data) hosts a stellar line up to talk about connecting and engaging with legislators and other government officials. Her guests…
2024 NCSEA Holiday Podcast (Part 2) [not-audio_url] [/not-audio_url]

Duration: 18:26
Happy Holidays from the On Location Team! This week’s episode brings you additional holiday cheer and 2025 wishes from child support professionals from North Carolina, Missouri, California, Arizona and New York. Hosted b…