New Ideas and Dedication: Shaping the Future of Child Support in North Dakota

New Ideas and Dedication: Shaping the Future of Child Support in North Dakota

Author: NCSEA May 7, 2025 Duration: 47:57

On this episode of On Location, and the continued caseworker series, Scott Eder (Courtland Consulting) heads to the Peace Garden State to talk with Mischelle Hagerty, Administrator of the Establishment and Financial Units for the North Dakota Child Support program. With over 34 years of experience, Mischelle walks us through the evolution of her career, the shift from regional to centralized units, and how new ideas are shaping the future of child support services in her state. Tune in if you want to be reminded whatdedication looks like and how child support workers make a difference.


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 100

NCSEA On Location
Podcast Episodes
A Conversation About Tennessee’s Child Support Reentry Program [not-audio_url] [/not-audio_url]

Duration: 23:11
On today’s episode, Tammy Pearson (YoungWilliams) hosts Patti Wood (Director of Operations, Child Support Field Services and Family Assistance and Child Support Contracts for the State of Tennessee, Department of Human S…
A Look Back in History - The First Episode Revisited [not-audio_url] [/not-audio_url]

Duration: 50:57
Today's episode was recorded on location in Washington DC in February of 2018 at the NCSEA Policy Forum. Joe Mamlin and Lori Rumage-Cain host, and bring back to share that very first On Location program — a conversation…