Queues Persist in Nigerian Banking Hall Despite Technology Wave

Queues Persist in Nigerian Banking Hall Despite Technology Wave

Author: Africa Business Radio November 14, 2022 Duration: 33:18
Cashless transactions in Nigeria have recorded appreciable growth since 2012 when the Central Bank of Nigeria introduced its cashless policy to give bank customers ease of transactions, eliminate long queues across banking halls, curtail the excessive movement of cash, and control the volume of cash in circulation.
Prior to this time, Nigerians depended largely on a cash-based economy which meant manual transactions across banking halls, whether it was cash deposit or withdrawal, cheque clearance, account opening, checking of balance, statement of account request, or any other transaction.
With every bank customer who had a business to transact in the bank trooping to the nearest bank branch, banking halls across the country, especially in heavily populated urban centers, became a nightmarish experience.

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