06 part 1: Understanding the international returns process for e-commerce businesses

06 part 1: Understanding the international returns process for e-commerce businesses

Author: Asendia USA June 5, 2024 Duration: 18:40

Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.

About Helen Scurfield - LinkedIn

About Ari Aloni - LinkedIn

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Thinking about selling your products beyond U.S. borders can feel daunting, filled with complex logistics and unfamiliar regulations. Outside the Box with Asendia USA: The International e-Commerce Podcast cuts through that noise, offering a clear, practical conversation for American brands and online retailers looking to grow globally. Launched in early 2024 by Asendia USA, this business podcast focuses squarely on the mechanics and strategies of international shipping, treating it not as a hurdle but as a core component of successful expansion. Each episode is built to educate, breaking down cutting-edge logistics, customs nuances, and market-entry tactics into actionable insights. You'll hear straightforward discussions that serve as a resource, guiding e-tailers through the specific challenges of cross-border commerce. The aim is to equip you with the knowledge to navigate new opportunities, optimize your supply chain, and confidently build your international footprint. Tune in for a focused deep dive into the realities of global e-commerce, designed to make the world a little smaller for your business.
Author: Language: English Episodes: 44

Outside the Box with Asendia USA: The International e-Commerce Podcast
Podcast Episodes
18 part 3: Advancements in e-Commerce Shipping to Mexico [not-audio_url] [/not-audio_url]

Duration: 7:25
In Part 3 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, break down h…
18 part 2: Advancements in e-Commerce Shipping to Mexico [not-audio_url] [/not-audio_url]

Duration: 13:19
In Part 2 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, the group di…
18 part 1: Advancements in e-Commerce Shipping to Mexico [not-audio_url] [/not-audio_url]

Duration: 7:58
Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, join our co-hosts for the second time in 2025 to discuss the significant advantages of shi…
15 part 2:  e-Commerce Shipping to Mexico: Opportunities & Challenges [not-audio_url] [/not-audio_url]

Duration: 15:49
Asendia USA guests Leslie Foxhoven, Executive Director for Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, join our co-hosts to discuss the importance of compliance in ensuring smooth customs clea…