13 part 1: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce

13 part 1: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce

Author: Asendia USA January 22, 2025 Duration: 22:23
Outside the Box with Asendia USA: The International e-Commerce Podcast
Business

Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company, and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA, along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the episode delves into the recent Canada Post work stoppage and its significant impact on cross-border logistics. The conversation explores the breakdown in negotiations between Canada Post and the CUPW, shedding light on the strike's implications for both businesses and consumers. Additionally, the team examines the operational hurdles encountered by logistics firms, leading to substantial delays in millions of parcels during the peak shipping season of 2024.

Dave Mays | LinkedIn

Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before.

Tom Foley | LinkedIn

Tom Foley is the Vice President, Government Affairs and Customer Retention for Asendia USA. Tom spent 30+ years with the US Postal Service where he spent most of that time involved with international business. Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) and is also on the Board of Directors for the Parcel Shippers Association.

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Thinking about selling your products beyond U.S. borders can feel daunting, filled with complex logistics and unfamiliar regulations. Outside the Box with Asendia USA: The International e-Commerce Podcast cuts through that noise, offering a clear, practical conversation for American brands and online retailers looking to grow globally. Launched in early 2024 by Asendia USA, this business podcast focuses squarely on the mechanics and strategies of international shipping, treating it not as a hurdle but as a core component of successful expansion. Each episode is built to educate, breaking down cutting-edge logistics, customs nuances, and market-entry tactics into actionable insights. You'll hear straightforward discussions that serve as a resource, guiding e-tailers through the specific challenges of cross-border commerce. The aim is to equip you with the knowledge to navigate new opportunities, optimize your supply chain, and confidently build your international footprint. Tune in for a focused deep dive into the realities of global e-commerce, designed to make the world a little smaller for your business.
Author: Language: English Episodes: 44

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Outside the Box with Asendia USA: The International e-Commerce Podcast
Podcast Episodes
07: DDU vs DDP - How it Impacts the Customer Experience [not-audio_url] [/not-audio_url]

Duration: 19:35
When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - com…

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