Leeza Klimetz on Humanizing the Workplace with Empathy

Leeza Klimetz on Humanizing the Workplace with Empathy

Author: Sean Boyce June 20, 2023 Duration: 23:35

In this episode, Leeza Klimetz, Director of Human Resources at TAPPI, discusses breaking the stigma in HR by embracing diversity, equity, and inclusion in the workplace. She emphasizes understanding employees' needs, creating a total rewards package that is inclusive and attractive, and supporting DEI from the top down. Clements encourages HR professionals to listen to their staff and advocate for and support them. The pandemic has helped organizations recognize the needs of workers and the importance of empathetic leadership in humanizing the workplace and recognizing employees.


Leeza Klimetz is the Director of Human Resources at TAPPI, a global association serving the pulp, paper, packaging, and converting industries. She has spearheaded the development of a comprehensive wellness program, prioritizing the health and well-being of staff members. With a focus on strategic goals, safety protocols, and diversity initiatives, Leeza has made a significant impact in her role, creating a positive and thriving work environment. Here are a few of the topics we’ll discuss on this episode of People Analytics:


  • Solo HR professionals need to learn how to prioritize and lean on third party resources.
  • Diversity and inclusion go beyond race and culture, and companies need to walk the walk.
  • Understanding employees' needs and communicating in a way that works for them is key.
  • Breaking the stigma in HR by advocating for employees' happiness and growth.
  • Creating a total rewards package that is inclusive and tailored to employees' needs and wants.
  • Supporting diversity, equity, and inclusion from the top down by having a diverse leadership team and diverse speakers at conferences.
  • Listening to employees and adapting to their changing needs and wants.


Resources:


Connecting with Leeza Klimetz:


Connect with Lindsay Patton:


Quotables:

  • 03:19 - “That's one part of HR that I love, is that it is always changing. I'm a lifelong learner, so I am constantly growing my professional development, personal development and hopefully sharing that with my leadership and my staff as well. But yeah, you have to figure out what fits with your team, and that may change tomorrow. And you just have to keep on top of that and understand how you can keep the company flowing.”
  • 06:13 - “And I think that if anyone is starting their DNI education, whether it's personally or in the corporate world, you need to really understand that and dig deep into each category. You know, it's not just about race and culture, it's about gender, sexual orientation, military status, disability age. And really from a corporate standpoint, figuring out how you can make your workplace inclusive for all of those people from the top down.”
  • 09:13 - “And I know one thing that you really are passionate about is humanizing the workplace and leading with empathy. Empathy. And you can't do that without getting to know the people that you are working with.”
  • 10:42 - “That is so important because, you know, I remember when, when I was a leader, like I would offer, you know, the people that I was working with, opportunities that I may have wanted, but they're not me. So those opportunities, that gave them a little bit of anxiety.”
  • 08:40 Lindsay: “But someone who's doing more of that work that you need focus in your eyes on, they're not able to access their phone or email right away. So how do you kind of find a balance for communication?” 

Leeza: “Yeah. You have to, to really figure out your staff and what, and that's with everything, you know, even outside of communication, but what, what fits with them? Do you, you know, maybe phone communication for this employee is great and email communication, but then there are employees that you need to be face-to-face with and have more of a hands-on role with them.”



Sean Boyce hosts People Analytics, a series that digs into the practical realities of using data to understand and improve how organizations work. This isn't about abstract theories; it's a grounded conversation for HR professionals, talent leaders, and managers who want to move beyond intuition and make decisions backed by evidence. Each episode explores how data intersects with the human elements of hiring, development, and team management, offering actionable strategies for those navigating this evolving discipline. You'll hear discussions on turning numbers into narratives, measuring what truly matters for employee experience, and building a culture where analytics supports people rather than just monitoring them. Tune into this podcast for candid insights that bridge the gap between spreadsheets and strategy, all focused on creating more effective and humane workplaces. Whether you're building a people analytics function from scratch or looking to refine an existing program, these conversations provide a valuable perspective on one of the most significant shifts in modern business management.
Author: Language: English Episodes: 97

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