The Trials and Triumphs of Rapid Growth in the Raw Pet Food Market

The Trials and Triumphs of Rapid Growth in the Raw Pet Food Market

Author: Clayton Payne December 9, 2024 Duration: 57:19
Clayton sits down with Ben McIntyre, the CEO and founder of Mersey Raw, one of the UK's fastest-growing raw food companies. They delve into the evolution of the raw pet food industry, discussing Ben's journey from feeding his own dogs a raw diet to establishing a successful business that prioritises quality and innovation. The conversation covers the challenges of scaling a rapidly growing company, the importance of education in the raw feeding community, and the unique products Mersey Raw offers, including unusual proteins like goat and rabbit.   KEY TAKEAWAYS Growth of the Raw Food Industry: The raw food market for pets has seen significant growth over the past 10 to 15 years, with a strong community of passionate advocates who believe in the benefits of raw diets for dogs. Personal Journey into Raw Feeding: The founder's journey into raw feeding began with personal experiences of feeding his own dogs a raw diet, leading to a deeper understanding of the nutritional benefits and the desire to create high-quality raw food products. Challenges of Scaling: Rapid growth in the business has led to challenges in logistics, production capacity, and staffing.  Unique Product Offerings: The company differentiates itself by offering a variety of unique proteins and products, such as rabbit and goat, which are not commonly found in the market.    BEST MOMENTS "I think the message should be spread with love. I don't think we should be shaming people." - Ben  "The quality of the products speak for themselves. We are on the money in that sense." - Ben  "It's hard to get ahead of it. You know, at some times, I don't think people quite understand what goes into it." - Ben  "If you go to them and say, look, I want your help setting us up, they'll help you." - Clayton   HOST BIO Clayton Payne is an industry veteran of three decades of working in the pet industry. Brought up working in his parents' pet store, Clayton has seen the industry evolve over five different decades and has been on the cutting edge of the industry since the nineties. Building pet businesses from scratch, establishing multi-national distribution chains and having worked in every aspect of the industry, Clayton has a rare insight into the Pet Industry that is rivalled by few.  Clayton has been the spearhead of many of the industry's changes and has introduced numerous new concepts to market with a trail of success behind him. He has worked in numerous countries within the pet industry, speaks four different languages and has established both import and export relationships on all continents (excluding Antarctica). As well as being COO of one of the UKs fastest growing insect technology companies, Clayton is a Pet industry consultant who has consulted for many household brands and delivers sales training to pet trade professionals. https://www.linkedin.com/in/clayton-payne-a6772244/ https://www.tiktok.com/@petbusinessdisruptors https://www.youtube.com/@PetBusinessDisruptors

Clayton Payne hosts Pet Business Disruptors, a podcast that digs into the real, working mechanics of the world of pets. This isn't just theoretical business talk; it's a direct line to the strategies and personal stories of people who have actually built their careers in this vibrant field. Each conversation is designed to pull back the curtain, offering an honest look at what it takes to navigate the pet industry, from launching a small grooming service or a new pet product to securing a key role within a major corporation. The discussions are grounded in practical experience, explaining not only how things should be done but how Clayton's guests have done them themselves. The scope is intentionally broad, making the podcast equally valuable for someone just considering their first job with animals or a seasoned executive leading a large team. By focusing on actionable insights and lived experiences, this series serves as a unique resource for anyone passionate about turning their love for pets into a sustainable profession. You'll hear specific advice on operational challenges, marketing to pet owners, and understanding the nuances that make this industry so unique. Tune in for a candid exploration of the business behind our furry, feathered, and scaled companions.
Author: Language: English Episodes: 100

Pet Business Disruptors
Podcast Episodes
Disrupting the Pet Industry with Gary of Direct for Pets [not-audio_url] [/not-audio_url]

Duration: 1:03:08
Today, Clayton is joined by Gary from Direct for Pets, also known as Black Cat Medicines. Gary shares the origin story of the business, starting from its roots in a veterinary surgery and evolving into a successful onlin…
The Future of Pet Food with Microbial Protein & FeedKind [not-audio_url] [/not-audio_url]

Duration: 1:11:32
In this episode, Clayton chats with Hermann Sloot, Commercial Director of Calysta, the company behind the innovative protein ingredient FeedKind. Together, they dive deep into the fascinating world of microbial protein,…
How One Entrepreneur Created a New Category in Pet Health [not-audio_url] [/not-audio_url]

Duration: 1:04:13
In this episode, Clayton sits down with Louise Toal, co-founder of Furr Boost, to discuss her journey from a career in the food science industry to launching a category-defining dog hydration drink. Louise shares the sto…
Creating Safe Spaces for Anxious Dogs and Their Owners [not-audio_url] [/not-audio_url]

Duration: 1:00:21
In this episode, Clayton welcomes Sarah and Matt from 'My Anxious Dog' to the podcast, to discuss their journey in raising awareness about anxious dogs and the importance of giving them space. They discuss the personal e…
Exploring Waita Pets' Unique Product Line with Wendy [not-audio_url] [/not-audio_url]

Duration: 52:00
Today, Clayton interviews Wendy, the founder of Waita Pets, a burgeoning pet food company specializing in freeze-dried treats. Wendy shares her journey into the pet industry, sparked by her desire to find quality food fo…
How Passion Drives Success in Independent Pet Shops [not-audio_url] [/not-audio_url]

Duration: 1:28:37
Today, Clayton engages in a dynamic conversation with Gerard O'Mahony from Petfellas, exploring their extensive backgrounds in the pet industry. Gerard shares insights from his seven and a half years in the sector, inclu…