#143: From Professional Services to a $30M SaaS Business with a PE Acquisition - Sean Hoban

#143: From Professional Services to a $30M SaaS Business with a PE Acquisition - Sean Hoban

Author: Greg Head May 9, 2025 Duration: 1:04:53

Sean Hoban was co-founder and former CEO of Kimble Applications, a leading professional services automation (PSA) software for organizations to manage their professional services business's entire operational and financial lifecycle. Sean and his co-founders had already started, grown, and sold a pro services organization before creating a PSA product and building a SaaS business. 

With a little funding from the founders and a few angel investors, Kimble started efficiently and grew steadily, eventually raising a practical minority funding round from private equity investors Accel-KKR in 2018. The company grew to $30M ARR before selling most of the company to Accel-KKR in 2021, which merged two PSA companies to create Kontata

In this episode, Sean discusses some of their deepest strategic opportunities:

  • Learning to grow a SaaS business versus a professional services organization
  • Building on the Salesforce platform and working in that ecosystem
  • Starting in the UK and expanding to Germany and the US

Quote from Sean Hoban, former CEO and co-founder of Kimble Applications

"One of the most powerful ways I learned as a CEO is to find and talk to other founders in London who were in a similar situation. We would meet for beers, share ideas, and chat on WhatsApp. 

"If you have a specific problem, it was valuable to talk to other founders in the same growth stage. And these were founders, not hired CEOs.

"It's a lonely job as a CEO. And being able to talk to somebody else who is in a similar position can be cathartic and very helpful."

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Greg Head hosts the Practical Founders Podcast, a series dedicated to the often-overlooked builders in the technology and business landscape. Each week, the conversation focuses squarely on founders who have successfully scaled their software companies through means other than massive venture capital. You'll hear detailed, candid stories about bootstrapping, profitable growth, and the strategic choices that define a sustainable enterprise. These interviews dig into the real work of building a valuable company-the early decisions, the pivotal mistakes, the practical systems, and the personal resilience required. It’s for entrepreneurs and operators who are more interested in durable ownership and practical execution than in hype or fundraising rounds. By focusing on firsthand experiences, this podcast provides a grounded perspective on entrepreneurship. Listeners gain actionable insights and honest reflections from leaders who have navigated the complexities of building a business on their own terms. The discussions are in-depth and specific, offering a valuable resource for anyone looking to understand the tangible realities of creating a technology company without relying on external funding. This is where the conversation moves beyond theory into the applied lessons of proven founders.
Author: Language: English Episodes: 100

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