The Real Issue: Dealing with Difficult Customers

The Real Issue: Dealing with Difficult Customers

Author: Prasads Home and Garden October 27, 2021 Duration: 5:56

Dealing with difficult customers is hard. 

Did you know?

  • 93% of customers are more likely to make repeat purchases with companies that offer excellent customer service.
  • Since difficult customers are inevitable, you and your team must know how to effectively resolve customer conflicts.
  • To enhance your team's conflict resolution capabilities, enroll them in online workshops and practice role-playin

Although "the customer is always right," they may not always be easy to deal with. Learning how to deal with difficult customers is an important step for any business owner, especially those who work in the customer service industry. Even businesses with the best products and services are bound to have occasional run-ins with angry customers.


For anyone who’s ever stood in a nursery wondering which plant will actually survive their backyard, or stared at a blank wall imagining a cosy reading nook, there’s a new voice in the mix. Prasads Home and Garden Podcast comes straight from the team behind one of Australia’s favourite stores, bringing the shop talk to your headphones. This isn't about generic tips; it's the practical, tried-and-true advice you'd get from a knowledgeable mate who’s been in the trade for years. Each episode digs into the specifics of creating a thriving garden and a more beautiful home, reflecting the same range you’d find on their shelves-from getting your hands dirty with soil and seeds to selecting the perfect homewares and even mastering the craft of home-brew. You’ll hear honest discussions about what works in our climate, how to tackle common problems without wasting money, and discover new products and ideas that can transform a space. It’s a natural extension of the Prasads experience, designed for the DIY enthusiast, the aspiring green thumb, and anyone who takes pride in their personal haven. Tune in for genuine conversations that make home and garden projects feel less daunting and much more rewarding.
Author: Language: en-au Episodes: 39

Prasads Home and Garden Podcast
Podcast Episodes
The Real Issue: Artful Spaces [not-audio_url] [/not-audio_url]

Duration: 5:06
In this episode of "The Real Issue: Artful Spaces," host Abel Prasad delves into the art of selecting the perfect piece for your bedroom, drawing insights from relevant research in Australia. Discussed are the psychologi…
The Real Issue: Q & A of Owning a Business [not-audio_url] [/not-audio_url]

Duration: 9:29
Welcome to The Real Issue. Today we dive into the dynamic world of e-commerce in Australia! We answer some of the questions our followers on Reddit asked, and we tell you a little more about the ups and downs of Prasads…
The Real Issue: Creating Space [not-audio_url] [/not-audio_url]

Duration: 4:08
Join me as we explore the world of storage solutions in Aussie homes, drawing insights from local articles and the amazing Prasad's Home and Garden website.
The Real Issue: What to expect in 2024 [not-audio_url] [/not-audio_url]

Duration: 3:43
Welcome, furniture enthusiasts and design aficionados, to another exciting episode of "The Real Issue!" I'm your host, Abel Prasad, and today we're diving into the fascinating world of furniture trends set to make waves…
The Real Issue: Linen Luxe [not-audio_url] [/not-audio_url]

Duration: 3:48
Today's issue we look at the growing trends in bedroom linen. To kick things off, let's talk about the rising popularity of sustainable and eco-friendly materials in bedroom linen. In recent years, consumers have become…
The Real Issue: 40,000 strong exodus [not-audio_url] [/not-audio_url]

Duration: 4:13
Today China announced that its 40,000 strong network of students must study in Australia for their degrees to be recognised in China. Today Abel gets to the bottom of this.
The Real Issue: Whats the link between Depression and Heart Disease [not-audio_url] [/not-audio_url]

Duration: 7:25
Abel Prasad looks at the the idea of heart disease risk and depression: a new study explores whether the two may be linked. For generations, people have been fascinated by the links between mind and body. For example, do…
The Real Issue: Dangers of Social Media for Business [not-audio_url] [/not-audio_url]

Duration: 4:39
Abel looks at the dangers of social media for any business and uses the recent incident of woman's brand Women's Best. Many people said that what they did was offensive and not on point with the brands ethos of helping w…