Ep. 170: Downsizing Your Pet Business + Managing Negative Reviews

Ep. 170: Downsizing Your Pet Business + Managing Negative Reviews

Author: Kristin Morrison | Pet Business Coach | Pet Sitting, Dog Walking and Dog Training Business Tips December 2, 2025 Duration: 0:00

In this pet business coaching session, Jorge discussed his need to downsize his dog daycare and boarding business.

Jorge is seeking advice on adapting his operations and staff for a smaller facility. This session covers strategies for managing walk-in clients, implementing new policies for space limitations, and improving marketing efforts through social media and SEO.

Jorge also shared plans to move his business to a new location and change its name while maintaining certain branding elements, with advice from Kristin on focusing on client referrals and merchandise to enhance business operations.

You’ll also hear how Jorge skillfully dealt with a negative review, including and a negative review going viral on Tik Tok!

Visit the show notes page at: 

www.prosperouspetbusiness.com/podcast170

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Copyright © Prosperous Pet Business and Kristin Morrison

www.ProsperousPetBusiness.com


Running a service-based company in the pet care world comes with its own unique set of joys and challenges. Prosperous Pet Business is a resource for the dedicated professionals behind pet sitting, dog walking, and dog training companies who are ready to move beyond just getting by. Hosted by Kristin Morrison, a seasoned coach in this niche, each episode digs into the practical realities of building a sustainable and rewarding enterprise. You’ll hear straightforward conversations about setting profitable prices, creating efficient systems, hiring reliable team members, and navigating the client relationships that are at the heart of this industry. This podcast focuses on actionable strategies rather than vague inspiration, whether the topic is marketing a small operation, managing growth, or refining your service offerings. It’s designed for those who see their pet business not just as a job, but as a primary career path worthy of thoughtful development. Tune in for a blend of Kristin’s direct advice, insights from fellow business owners, and real-world examples that translate directly to your daily operations. The goal is to provide a steady stream of usable ideas that help you create a more organized, profitable, and ultimately prosperous pet business.
Author: Language: en-us Episodes: 100

Prosperous Pet Business
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