Knowledge Natter with Eloise Collins

Knowledge Natter with Eloise Collins

Author: RCVS Knowledge May 4, 2023 Duration: 28:50

In this Knowledge Natter, Lou Northway speaks to Eloise Collins, Head Veterinary Nurse at Beech House Veterinary Centre, who used checklists, auditing, benchmarking, team meetings and journal clubs to help improve patient care and outcomes and to improve practice culture. Eloise helped to create psychological safety amongst the team through her open and honest approach. Eloise became Knowledge Award Quality Improvement Champion for her work in 2022. 

Read Eloise's case example

Read the podcast transcript


Tune in to RCVS Knowledge-Evidence-based Veterinary Medicine for thoughtful conversations that bridge the gap between published research and the daily realities of veterinary practice. This podcast, presented by RCVS Knowledge, delves into how the principles of evidence-based medicine can be directly applied to improve care for a wide range of animals, from family pets to livestock. Each episode features discussions with clinicians, researchers, and specialists who explore the practical interpretation of scientific studies, clinical guidelines, and systematic reviews. Listeners will gain insights into critically appraising new information, implementing proven techniques, and navigating the complexities of treatment decisions when definitive evidence is still emerging. Geared towards veterinary professionals and students, the content also resonates with dedicated pet owners in the science and family categories who seek a deeper understanding of animal health. The overall aim is to foster a culture of informed inquiry within the veterinary community, moving beyond tradition to prioritize the best available evidence for every patient. This series is an audio extension of a broader mission to advance the quality and consistency of care across the profession.
Author: Language: English Episodes: 253

RCVS Knowledge - Evidence-based Veterinary Medicine
Podcast Episodes
Clinical guidelines in equine practice - Tim Mair [not-audio_url] [/not-audio_url]

Duration: 35:22
Tim Mair, President of the British Equine Veterinary Association and Equine Veterinary Director of CVS, looks at the challenges and benefits of introducing clinical guidelines into equine practice. Real-life examples dem…
Quality improvement in practice: expert panel session [not-audio_url] [/not-audio_url]

Duration: 1:15:34
Chaired by Dan Tipney, VetLed, the panel featuring Louise Northway, Wendover Heights Veterinary Centre; Alison Thomas, Blue Cross; Pam Mosedale, RCVS Knowledge Quality Improvement Advisory Board; and Richard Byrne, West…
Patient safety: lessons from human healthcare - Suzette Woodward [not-audio_url] [/not-audio_url]

Duration: 43:21
What can we learn from the NHS's approach to patient safety over the past 20 years? Suzette Woodward, a paediatric intensive care nurse who is now a Professor in patient safety, discusses the latest safety concepts and s…
How and why to use checklists in veterinary practice - Pam Mosedale [not-audio_url] [/not-audio_url]

Duration: 38:57
Pam Mosedale, Chair of RCVS Knowledge Quality Improvement Advisory Board, shares valuable lessons about how checklists have reduced errors in human healthcare and other industries, and how checklists can be applied succe…
Significant event audit: Alice Bird, Animal Health Trust [not-audio_url] [/not-audio_url]

Duration: 32:32
Alice Bird, Senior Clinician in Anaesthesia at the Animal Health Trust, talks through the significant event audit of a postoperative complication that occurred in equine practice, including how a blame culture was avoide…