338: Planning for disaster with Lisandra Pagan

338: Planning for disaster with Lisandra Pagan

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee June 12, 2017 Duration: 54:28

Lisandra Pagan is the founder of Deliberate Plan Consulting LLC. She helps restaurant owners prepare for business interruptions such as natural events, day to day crisis, or anything that can prevent them from doing their job. Then she helps develop strategies to bounce back quickly and prevent permanent business closures.

RJ Joyce, is a past guest of Restaurant Unstoppable, episode 299. In 2015 he partnered with James Woodhouse to open his second restaurant Louie's, located in Portsmouth, NH. Two months ago they were forced to close indefinitely.

In this episode we discuss: The importance of planning. Planning for a catastrophe at your business. Planning for a fire in your building. The emotional response to tragedy. The strength of keeping things positive in the face of disaster. No matter how loved and successful your business is nobody is natural disaster-proof. Picking yourself up after tragedy. Planning during peace time. Contingency planning. Time is of the essence in disaster response. How insurance comes into play.


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
329: Loyalty and allegiance to your team with Bill Post [not-audio_url] [/not-audio_url]

Duration: 1:33:41
In this episode, we discuss growing your company by distributing loyalty and allegiance to your team, providing feedback to your team members, why you should have scorecard for all your managers and team members, how suc…
326: The power of the birthday club with Rory Fatt [not-audio_url] [/not-audio_url]

Duration: 1:02:42
In this episode, we'll discuss: Marketing. Great food is not the only way to make money and be successful in the restaurant industry. Direct marketing. Direct response marketing. Small business marketing. Highly-targeted…
325: The best defense is none with Michael Pazdon [not-audio_url] [/not-audio_url]

Duration: 1:42:08
In this episode we discuss, being sincere, creating impacting relationships with both guest & team members, being genuine & authentic to yourself, starting small & scaling up, and getting experience before opening your o…
324: Staying consistently positive with Chef Scott McGehee [not-audio_url] [/not-audio_url]

Duration: 1:37:13
An Arkansas native coming from a family of incredibly rich and interesting food-related history, Scott McGehee trained at the California Culinary Academy and cut his teeth at Chez Panisse working under Alice Waters for m…
323: Discover what drives your bottom line with Andrew Carlson [not-audio_url] [/not-audio_url]

Duration: 1:06:57
In this episode we discuss: Customer service IS THE BOTTOM LINE! Learning how to gain skills with face-to-face interactions. Transformative relationships. Training your staff. How do people learn and how do we successful…
322: Providing the opportunity for growth with Patrick Patterson [not-audio_url] [/not-audio_url]

Duration: 1:52:02
In this episode we discuss: surrounding yourself with people who want to make a difference in the world, who aren't just out to benefit themselves. Hard work and believing in yourself pays off. Providing employees with m…