340: Being resilient with Tracy Chang

340: Being resilient with Tracy Chang

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee June 19, 2017 Duration: 1:23:41

Tracy Chang is from Cambridge, MA where she first experienced the restaurant industry while observing her Grandmother, a multi-unit restaurant owner. She would go on to study finance at Boston College. After college and a short stint in a kitchen, she would continue on to travel the world learning about food, marketing, media, and public relations. Today, Tracy is the Chef, Owner at PAGU, in Cambridge, MA.

In this episode we discuss: Living intentionally. Drive and determination and where it gets you. The early days of opening a restaurant. Being passionate about what you do for work. The importance of learning how every job is done properly under your management. Being self-made. Informal training is not a deal-breaker; we can learn the skills we need from anywhere. A willingness to do anything to get what you want. The willingness to contribute fully to your team. Looking at your situation and attempting to add value. The importance of family in your life no matter your profession. Serve your community and your community will serve you. Ramen. Starting small and scaling up. Staying local. You need to care and be intentional. Thew importance of having endurance in this industry. This is a "people" business as much as a "restaurant" business. The importance of treating your staff like family.


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1138: Alex Wight, Owner of Crown Jewel [not-audio_url] [/not-audio_url]

Duration: 1:33:51
Alex Wight is the owner of Crown Jewel, located on Great Diamond Island off the coast of Portland, Maine. Alex's first job was a busser at age 14. She wanted to work for a food magazine, but entered culinary school inste…
1137: Emmett Soldati, Owner of Teatotaller [not-audio_url] [/not-audio_url]

Duration: 2:10:12
Emmett Soldati is the Owner of Teatotaller. Emmett was living in London when he realized his hometown, that of Somersworth, NH, deserved some of the luxuries of a place as big and diverse as London. He returned to his ho…
1135: John Burns and Mark Segal of SOS Recovery and Fold'd [not-audio_url] [/not-audio_url]

Duration: 1:20:47
John Burns is the Executive Director of SOS Recovery Community Organization, based in Rochester, NH. John was in executive sales prior to helping start SOS Recovery back in 2016. He started as a volunteer and soon became…
1134: Mark Segal, GM/Chef at Fold'd Community Diner [not-audio_url] [/not-audio_url]

Duration: 2:01:45
Mark Segal is the GM and Chef at Fold'd Community Diner. Fold'd is, from their website, "a part of SOS Recovery community Organization. Our mission is to bring high quality dining options and workforce opportunities for…
1133: Evan Hennessey, Chef/Owner of Stages and The Living Room [not-audio_url] [/not-audio_url]

Duration: 1:11:13
Evan Hennessey is the Chef and Owner of Stages and The Living Room, both located in a gorgeous old mill building in Dover, New Hampshire. Chef Evan was previously on the show for episode 8 and episode 748. Stages serves…
1132: Caitlin McGrath-Levesque, Co-Founder of Red's Good Vibes [not-audio_url] [/not-audio_url]

Duration: 1:28:04
Caitlin McGrath-Levesque is the Co-Founder of Red's Good Vibes, based in Portsmouth, NH. Red's Good Vibes is a non-profit food truck providing free meals all over New England. It was established in 2019 by Caitlin and he…
1131: John Bushnell, Owner and Pub Director and June Cork Pub [not-audio_url] [/not-audio_url]

Duration: 1:50:21
John Bushnell is the Owner and Pub Director at The June Cork Pub in Dover, NH. Until recently, John was working in health and fitness at health clubs. He decided one day to open a British-style pub where soccer fans coul…
1130: Anthony Carbone, Owner of Epicureo Pizza [not-audio_url] [/not-audio_url]

Duration: 2:02:01
Anthony Carbone is the Owner of Epicureo Pizza in Newburyport, MA. From 2010-2017 Tony worked as a private chef, taught cooking, and did catering. In 2017 he started his own mobile pizza catering business. Finally, in 20…
1129: Lee Frank, Owner of Otis Restaurant and Lee Frank's [not-audio_url] [/not-audio_url]

Duration: 1:50:40
Lee Frank is the Chef/Owner of Otis and Lee Frank's. This is his second time on the show! He was previously featured on episode 766 when only Otis was open. Now, he has 2 Lee Frank's locations. Otis, a fine dining establ…