388: Respect, listen, and push forward with Marc Jacksina

388: Respect, listen, and push forward with Marc Jacksina

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee October 18, 2017 Duration: 1:46:27

 

In this episode with Chef Marc Jacksina, we discuss what attracted Chef Jacksina to this industry, why you need to "remember where the fence is", why a clean workspace is more than just a clean workspace, paying attention to your numbers, how to go about making change, the value of incredible service, the customers need is acknowledgement, carving out your niche, how Chef Jacksina found his niche, how to know when you've found your niche, counting inventory, taking the thing you don't know and doing it, what percentage you should take as a partner, why making money is the restaurant business is about volume, being properly capitalized, making the initial leap into ownership, not buying into your own success, how there is a time an place for play and it's not at 5 pm on a Friday, why you need great PR and story, why getting respect from your peers is more important to getting respect from those who hand out rewards, and why the blame game never works. 

Hailing from NY, where he got his start running neighborhood trattorias, multi-unit corporate restaurants, and a five star Adirondack inn, Marc Jacksina relocated to Charlotte with his wife Lauren, and two sons, Lucas and Ian, in 2004. It was there, where he opened multiple Best New Restaurant award winners including Nan & Byron's, Halcyon, and Lulu. Chef Jacksina is now Executive Chef at Earl's Grocery, an urban provisions larder and cafe serving inspired street food, grab and go dinners, and some of the city's tastiest fried chicken. In addition, Marc hosts the online video series, OrderFire where he interviews leading culinarians, mixologists, restaurateurs, purveyors, and farmers to paint them in a more multidimensional light.


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1266: Randy Hines, CEO and Partner at The Kolache Shoppe [not-audio_url] [/not-audio_url]

Duration: 1:56:50
Randy Hines joins the Restaurant Unstoppable Network for a live Q+A on May 4th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's gues…
1265: Christian Wiens, Founder and CEO of Loman AI [not-audio_url] [/not-audio_url]

Duration: 1:46:16
Christian Wiens joins the Restaurant Unstoppable Network for a live Q+A on May 4th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's…
1263: Eric Reed, Chief Development Officer at Layne's Chicken Fingers [not-audio_url] [/not-audio_url]

Duration: 1:56:31
Eric Reed and Natalie Hurley (also of Layne's) join the Restaurant Unstoppable Network for a live Q+A on April 20th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com…
1262: Natalie Hurley, VP of Marketing at Layne's Chicken Fingers [not-audio_url] [/not-audio_url]

Duration: 1:52:29
Natalie Hurley and Eric Reed (also of Layne's) join the Restaurant Unstoppable Network for a live Q+A on April 20th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com…
1260: Albert Sanchez, Co-Founder of Beto's Mexican Restaurant [not-audio_url] [/not-audio_url]

Duration: 1:57:02
Albert Sanchez and Chris Schultz join the Restaurant Unstoppable Network for a live Q+A on April 6th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to j…
1259: Chris Schultz, CEO of Velvet Taco [not-audio_url] [/not-audio_url]

Duration: 2:07:06
Chris Schultz joins the Restaurant Unstoppable Network for a live Q+A on April 6th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's…