444: 80/20 rule applied to system with Eric Soller

444: 80/20 rule applied to system with Eric Soller

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee February 27, 2018 Duration: 1:08:05

 

In this episode with Eric Soller, we discuss:

  • The significance of positive reinforcement.
  • Using systems to develop attention to detail.
  • Problems being meant for solving; not for getting in your way. 
  • Empowering your team so you can gain work-life-balance. 
  • How to leverage Pareto's Princle (aka the 80/20 rule). 
  • Relentless pursuit for improvement.
  • Not systematizing your restaurant at the expense of losing the human element.
  • How convertible notes work.
  • Controlling the flow of people at your register to pace your kitchen. 
  • How to get involved with your community. 

Eric Soller is a graduate fo the New England Culinary Institute. After graduation he served as operations manager for Solganik Food Group for six years until 2006. He'd go on to serve as Director of Marketing for Hobart, until 2016 which is when he opened Old Scratch Pizza along side wife, Stephanie Soller.


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1148: Ilma Lopez, Chef/Co-Owner of Chaval and Ugly Duckling [not-audio_url] [/not-audio_url]

Duration: 2:05:29
Ilma Lopez is from Venezuela and moved to the US in 2001 to go to school. She ended up going to culinary school in NYC and worked there for high profile chefs like Daniel Boulud and others. She worked in Spain for a year…
1147: Terry O'Brien, Owner of Red Parka Pub [not-audio_url] [/not-audio_url]

Duration: 1:40:20
Terry O'Brien is the owner of The Red Parka Pub in Glen, New Hampshire. The Red Parka is a 53 year old restaurant housed in a building from the 1800s in the White Mountains of NH with 250 seats during peak season and doe…
1145: Dick Delaney, Owner of Delaney's Hole in the Wall [not-audio_url] [/not-audio_url]

Duration: 1:27:36
Dick Delaney is the Owner of Delaney's Hole in the Wall located in North Conway, New Hampshire. Dick Delaney originally wanted to open a ski and snowboard shop in NH but started working in restaurants in the White Mounta…
1144: Keith Sarasin, chef, author, and owner of Aatma [not-audio_url] [/not-audio_url]

Duration: 1:38:56
Chef Keith Sarasin is an award-winning chef, 4x author, and owner of Aatma. Keith Sarasin was previously on the show back in 2020. Chef Keith Sarasin is currently operating, along with Chef Chris Viaud, the Farmer's Tabl…
1143: Justin Walker, Chef/Partner at Walkers Maine [not-audio_url] [/not-audio_url]

Duration: 2:19:43
Chef Justin Walker is the chef and partner at Walkers Maine. Justin was a D1 racing skier while simultaneously working in restaurants. While is school and still racing, he decided to switch focus over to cooking. He went…
1142: Michael & Siobhán Sindoni, Owners of Wayside Tavern [not-audio_url] [/not-audio_url]

Duration: 2:13:52
Michael and Siobhán Sindoni are the owners of Wayside Tavern, located in Portland, Maine. Michael and Siobhán met while working in a restaurant in D.C. They eventually got married and worked together in the restaurant sc…
1141: Gregg Sessler, Chef/Owner of Oddfellows Tavern [not-audio_url] [/not-audio_url]

Duration: 1:54:48
Gregg Sessler is the Chef/Owner of Oddfellows Tavern in South Berwick, Maine. This is Gregg's 2nd time on the show. His first episode was number 06, way back in the beginning of Restaurant Unstoppable. Back then, Gregg o…
1140: Brett Wintersteen, Chef/Owner of HiFi BURRITOS [not-audio_url] [/not-audio_url]

Duration: 1:49:28
Brett Wintersteen is the Chef/Owner of HiFi BURRITOS in Dover, NH. Brett grew up in Rhode Island, working restaurants since he was 15, but went to school at UNH in Durham, NH. He got a job after college at Margarita's, a…
1139: Emshika Alberini, Chef/Owner of Chang Thai Cafe and The Catch [not-audio_url] [/not-audio_url]

Duration: 1:54:20
Emshika Alberini is the Chef/Owner of Chang Thai Cafe and The Catch, both in Littleton, NH. Emshika moved to the US from Thailand in 2000 looking to become a professor, but ended up in corporate America until 2006 when s…