455: Declaring it before you have it with Debbie Sutton

455: Declaring it before you have it with Debbie Sutton

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee March 23, 2018 Duration: 1:06:08
Restaurant Unstoppable with Eric Cacciatore
BusinessArtsFoodManagement

n this episode with chef Debbie Sutton, we discuss: 

  • What Debbie first liked about the hospitality industry; dealing with and making people happy. 
  • Keeping sight of the bottom line. 
  • Bad issues in most restaurants starting at the top. 
  • How to turn around a failing restaurant. 
  • Our responsibility as business owners to see the good and strengths in others, pulling it out of them, and helping them along their path in life. 
  • Holding people back from progressing for your own benefit being the worst thing you can do. 
  • How success can be defined by how many people you've helped. 
  • How the corporate world put people "in a box" and limits creativity. 
  • The power of declaring what you want in live. Say it out loud! 
  • How Organization is important and if you're not organized find people who are. 
  • Focusing on what you do best keeping the cashflow high. 
  • While it is good to be the best at one thing, don't put all your eggs in one basket. 
  • How less... can be more. Keep it simple. 
  • Why knowing what you're able to do and holding your ground is so important during the negotiation process.
  • Learning how and knowing when to say "no". 
  • How saying no can lead to trust. 

Hailing from New York, Chef Debbie Sutton has 30 plus years of cooking and restaurant management experience. In 1999 wanting to offer more, she and her Father chose to open their own café' and catering business in White House, TN. Today, Debbie is Owner and Executive Chef of 8 Lavender Lane, a full service catering and foods company managing 1,100+ event meals and 250,000+ wholesale sweets per year within the wedding, corporate, and special events arena's.

Show notes…

Favorite Success Quote or Mantra.

"Be inspired by everyone you meet and everything you see. And, inspire someone every day. 

Today's Sponsor

 

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Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?

    1. Not living in a box. 
    2. Optimism. 

  2. What is your biggest weakness?

    • Organization.

  3. What's one question you ask or thing you look for during an interview?

    • Ask, "Why do you want to work here?"

  4. What's a current challenge? How are you dealing with it?

    •  Expansion

  5. Share one code of conduct or behavior you teach your team.

    • Beware of how you present yourself.  

  6. What is one uncommon standard of service you teach your staff?

    • Do whatever it takes to make the customer happy. 

  7. What's one piece of technology you've adopted in your restaurant and how has it influence operations?

  8. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?

    1. Inspire people everyday.
    2. Be inspired by people every day. 
    3. Be inspired by everything you see. 

Contact Info

Debbie@8lavendarlane.com

Thanks for Listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

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Huge thanks to Debbie Sutton for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

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