530: Getting Profitable by Planing, Executing, Measuring, & Correcting with Michelle Cairo

530: Getting Profitable by Planing, Executing, Measuring, & Correcting with Michelle Cairo

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee September 14, 2018 Duration: 1:08:44

 

After working over a decade in corporate finance, business planning, accounting, and performance management, Michelle Cairo brings a wealth of knowledge surrounding business. Prior to leaving the Corporate World, Cairo was CFO of Opus Solution and Director of Finance for Pacific Power. In 2010, she was selected Portland's Best CFO for medium-sized companies by the Portland Business Journal. Michelle holds a BS in Finance from University of Utah and a Masters of Business Administration from Utah State University. Today, along side brother Elias Cairo, Michelle serve as CEO of Olympia Provisions.

 

Show notes…

Favorite Success Quote or Mantra.

"Those who believe they can or can't are right." 

In this episode with Michelle Cairo, we discuss

  • What Cairo learned from her farther and how her father influenced who she is today. 
  • What Cairo learned about herself after working in bigger, corporate operations. 
  • Why it is so important to understand numbers in your business. 
  • Why being a part of your community can be key in "figuring it out"; Community can be such a supportive resource in the process. 
  • Having the mentality that you need profit to survive. Once you know what kind of profit you need, reverse engineer the processes steps to make it happen. 
  • How Cairo took a six figure pay cut to make Olympia Provisions work. 
  • Taking the Plan, Execute, Measure, Correct approach to becoming profitable.
  • How Cairo dealt with extreme success.  
  • Using the numbers to project growth and take risks
  • The pros and cons to operating with partners. 
  • Having balance between being "the maker" and being a business. 
  • Getting creative to form new channels of revenue. If you can dream it you can do it. 
  • How you learn more when you're open to learning. 

Today's Sponsor

Soundtrackyourbrand.comSoundtrack Business lets you play 250 music channels guaranteed to fit any type of business. An easy-to-use dashboard lets you find great music, control all your locations and schedule your sound.

wisetail.com, A Premier Learning Management System, Wisetail Grew Up Alongside Some of the Most Recognizable Restaurants In the Industry. This Has Helped Shape Their Product and its Functionality Through Real-World Feedback and Rigorous Testing.

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?

    • Optimism.
    • Positivity.
  2. What is your biggest weakness?

    • Being a know it all. 
  3. What's one question you ask or thing you look for during an interview?

    • Ask questions to get after whether or not who's being interviewed is an authentic person.
  4. What's a current challenge? How are you dealing with it?

    • Cash flow. They're combating this challenge by leveraging the profit first mentality.
  5. Share one code of conduct or behavior you teach your team.

    • Own your own shit. 
  6. What's one book we must read to become a better person or restaurant owner?
    GET THIS BOOK FOR FREE AT AUDIBLE.COM 

  7. Share an online resource or tool.

  8. What's one piece of technology you've adopted in your restaurant and how has it influenced operations?

    • Google Sheets
      • Use these Promotion codes to save 20% on your first year!  (CODES EXPIRE 12/18)
        • G Suite Basic: HC9EPFCAMMY3JH6
        • G Suite Business: HCJRAMTW6H7EA99
  9. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?

    1. look at every problem as an opportunity.
    2. Be nice to yourself.
    3. Enjoy every moment. 

Contact Info

Michelle@olympiaprovisions.com 

@itscairotime

 

Thanks for Listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Michelle Cairo for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1048: Timirie Shibley Co-Owner & Co-Creator of Doo-Dah Diner [not-audio_url] [/not-audio_url]

Duration: 1:57:09
Timirie Shibley is the Co-Owner and Co-Creator (along with her husband, Patrick) of Doo-Dah Diner in Wichita, KS. Timbre has been a foodie since the age of 2. She worked in sales and customer service for many years until…
1047: Sam Fore Chef/Owner Tuk Tuk Sri Lankan Bites [not-audio_url] [/not-audio_url]

Duration: 2:11:52
Sam Fore is the chef and Owner of Tuk Tuk Sri Lankan Bites and Tuk Tuk Snack Shop. Sam went to school for marketing and studied consumer behavior. She did web design for Boston restaurants, including those owned by past…
1046: Johnny Zela COO of Condado Tacos [not-audio_url] [/not-audio_url]

Duration: 1:59:13
Johnny Zela is a the COO of Condado Tacos and an employee since DAY ONE! Johnny began his restaurant career in 1995 as a 15 y/o dishwasher in his hometown of Chicago. After high school he joined the US Navy and was a shi…
1045: Chris Artinian President and CEO of Condado Tacos [not-audio_url] [/not-audio_url]

Duration: 2:06:07
Chris Artinian began selling insurance and investments out of school. He soon realized that career wasn't for him and he landed a job at Morton Steakhouse and the bottom of the restaurant's ladder. He soon climbed up the…
1044: Sangeeta Lakhani Co-Founder & Executive Director at Service! [not-audio_url] [/not-audio_url]

Duration: 2:12:52
Sangeeta Lakhani is the Co-Founder and Executive Director at Service! Sangeeta moved to the US from India just before she turned 17. She tried her hand at art school and eventually landed on culinary school. Neither path…
1042: Jim Tselikis Co-Founder of Cousins Maine Lobster [not-audio_url] [/not-audio_url]

Duration: 2:07:57
Jim Tseleikis is the co-Founder of Cousins Maine Lobster. Jim graduated college in 2008 and went into sales, specializing in medical device sales for about 4 years. While visiting his cousin in LA, the two men conjured u…
1041: Ray Villaman President and CEO of Tahoe Restaurant Group [not-audio_url] [/not-audio_url]

Duration: 2:25:25
Ray Villaman is the President and CEO of Tahoe Restaurant Group. Ray got his start in the industry at a young age as a busser, soon moving on to waiter and then bar tender. He eventually took a job after college at Calif…