583: Benjamin Seabury on Respecting Your Employees

583: Benjamin Seabury on Respecting Your Employees

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee January 24, 2019 Duration: 1:23:30

Benjamin Seabury Restaurant Unstoppable Podcast

A retired semi-pro football player, Ben Seabury has been managing and owning food and beverage operations for over a decade. He's scaled a cupcake concept, served as Executive Chef, GM, Direct of Operations, and Founder. Seabury's current title is President of the 1100 Group. The 1100 Group consist of 4 unique concepts, event management, catering, and a consulting division. On top of this Ben also owns Wheelhouse construction, a commercial construction company specializing in restaurants and commercial kitchens.

Show notes…

Favorite success quote or mantra:

"A ship in the harbor is safe, but that is not what ships are built for." 

In This episode with Benjamin Seabury, we discuss:

  • How you can get the equivalent of a degree in business, by just going to work for the best. 
  • Leveraging technology to get dialed in on labor expenses. 
  • The importance of taking the high road when departing a business for new opportunities. 
  • What Seabury learned about respect; treat your employees as an equal. 
  • Why it is so important to respect your body and health. 
  • Some hidden challenges of operation a food truck.  
  • Some hidden challenges that come with operating a commissary kitchen. 
  • If you're going to do it, make sure you are the best at it. 
  • Find partners who are strong where you are weak and sharing equity to attract the right people. 
  • Advice on how to scale a restaurant group.  
  • Before accepting a lease on a space, make sure the space will support the volume you'd need in order to afford the space. 
  • When your head chef shows up on day one drunk... don't let them back for day two.  
  • Knowing what you know and sticking to what you know.  
  • Why our industry need to experience change. 

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you'll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel's streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Transparence and active leadership. 
  2. What is your biggest weakness?
    •  Overextending himself. 
  3. What's one question you ask or thing you look for during an interview?
    • Hire from your gut. 
  4. What's a current challenge? How are you dealing with it?
    • Being able to take risk and not think twice about it. 
  5. Share one code of conduct or behavior you teach your team.
    • expect trouble and be ready to respond to it. 
  6. What is one uncommon standard of service you teach your staff?
    • Be uniquely you. 
  7. What's one book we must read to become a better person or restaurant owner?
    GET THIS BOOK FOR FREE AT AUDIBLE.COM 
  8. What's the one thing you feel restaurateurs don't know well enough or do often enough?
    • They treat their employees like people often enough. 
  9. What's one piece of technology you've adopted within your four walls restaurant and how has it influence operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    1. Be kind.
    2. If you're going to do something, be the best at it. 
    3. Spend time with family. 

Contact info:

1100group.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Ben Seabury for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1068: Kate Holowchik Chef/Owner of Lionheart Confections [not-audio_url] [/not-audio_url]

Duration: 1:51:21
Kate Holowchik is the chef/owner of Lionheart Confections. Kate grew up baking with her family and began baking in corporate kitchens, such as Panera Bread, during college. After going from kitchen to kitchen, from FOH t…
1066: Irene Li Co-Owner of Mei Mei Dumplings [not-audio_url] [/not-audio_url]

Duration: 2:03:33
Irene Li is the co-owner of Mei Mei Dumplings in Boston, MA. Irene grew up in Boston in a Chinese-American family where food was always paramount. She realized her love for cooking while attending Cornell. She and her br…
1065: Peter Minich CEO of Fresh City Kitchen [not-audio_url] [/not-audio_url]

Duration: 1:37:52
Peter Minich is the Owner/CEO of Fresh City Kitchen based in Boston, MA. Peter got his start in the industry at the age of 16 and eventually made his way to Vail, CO to ski and work in kitchens after school. He worked in…
1064: Edison Yee Principle Partner at Bean Restaurant Group [not-audio_url] [/not-audio_url]

Duration: 2:03:12
Edison Yee is the President/Partner of Bean Restaurant Group headquartered in Springfield, MA. Edison Yee's father opened a restaurant in Massachusetts 5 decades ago which operated until 2018. Edison started working in h…
1063: Dan Haggerty Co-Owner of Industry East and Stashbox [not-audio_url] [/not-audio_url]

Duration: 2:06:56
Dan Haggerty is the co-owner of Industry East and Stashbox in Manchester, New Hampshire. Dan got his start in the industry as a dishwasher in an upscale Italian restaurant in Massachusetts. He moved up to prep cook and h…
1062: Justin Alpert Restaurant Architect at 42 Architecture [not-audio_url] [/not-audio_url]

Duration: 1:16:55
Justin Alpert is the owner of 42 Architecture based in Boston, MA. Justin grew up just outside Boston and enjoyed going to restaurants as a kid with his family. He became an architect after school and designed spaces in…
1061: Eric Cacciatore on What's Next for Restaurant Unstoppable! [not-audio_url] [/not-audio_url]

Duration: 1:20:59
Eric Cacciatore, Founder and Host of Restaurant Unstoppable is joined by Jared Parisi, RU's editor, and Callen Meola, RU's Community Manager, to discuss the future of Restaurant Unstoppable and share some very exciting a…
1060: David Lombardo President & CEO at Lombardo's Hospitality Group [not-audio_url] [/not-audio_url]

Duration: 2:34:58
David Lombardo is co-owner, CEO, and president of Lombardo's Hospitality Group. David is a fourth generation owner of the Lombardo's brand of restaurants and event spaces. His grandfather, Sal, turned the old Lombardo's…