615: Seven Chan on Taking a Step Forward

615: Seven Chan on Taking a Step Forward

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee May 16, 2019 Duration: 1:04:32

Growing up in New York, Seven Chan is a lifetime entrepreneur with over 17 years of experience building and running successful companies. His specialties include business strategy, development, press, and marketing. In 2016, he met business partner, Ken Yu, and one month later they were in business under the Poke Burri Brand. 2.5 years later they've scaled the business to 2 locations with an additional 12 locations expected to open in 2019.

Show notes…

Favorite success quote or mantra:

"Take a step forward on the business every day."

In this episode with Seven Chan, we discuss:

  • Meeting mentors early in life
  • Anyone can be a business person
  • Lead by example
  • Thinking bigger/anything is possible
  • Becoming a millionaire at 18
  • Using what you know and who you are to be successful
  • Being business-savy
  • Marketing
  • Niche marketing
  • The importance of not following rules
  • Create your own vertical
  • Finding a business partner
  • Creating win-win deals for yourself
  • Make being the best at what you do your goal
  • Food court model
  • Becoming an ally with bloggers and local media elites in your area
  • Unique marketing
  • Secret menus
  • Franchising
  • Scaling
  • Fast-casual sushi-is it a trend?

Today's sponsor:

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BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel's streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Be different
  2. What is your biggest weakness?
    • Trying to take on too many things at once
  3. What's one question you ask or thing you look for during an interview?
    • "I need you to believe in us"
  4. What's a current challenge? How are you dealing with it?
    • "Trying to find good people to add to my team." Trial and error.
  5. Share one code of conduct or behavior you teach your team.
    • Be the best. It applies to everything.
  6. What is one uncommon standard of service you teach your staff?
    • If you are unhappy for any reason I will give you a free meal.
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's the one thing you feel restaurateurs don't know well enough or do often enough?
    • Don't focus on the business side. Be different.
  9. What's one piece of technology you've adopted within your four walls restaurant and how has it influenced operations?
    • Social media
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Take steps forward every day
    • Plan for every possible scenario
    • Do something you love doing otherwise you won't be able to do it for a long time

Contact info:

Poke Burri website

Lifting Noodles Ramen website

Instagram: @pokeburri

Instagram: @liftingnoodlesramen

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

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And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Seven Chan for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
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