676: Dan Sobek on Exceeding Expectations

676: Dan Sobek on Exceeding Expectations

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee December 16, 2019 Duration: 1:29:23

Kansas City native Chef Dan Sobek is a graduate of both Kansas State University and Johnson and Wales where he studied Hotel/Restaurant Management and Culinary Arts, respectively. Sobek went on to spend most of his career at ultra-luxury hotels, including the Dorchester Hotel in London and The Waldorf Astoria in New York City. After consulting with Sysco, and taking a few stabs as an operating partner, Sobek made the move to San Diego in 2015 where he partnered with David Creviston to open The Corner Drafthouse.

Show notes…

Favorite success quote or mantra:

  • "Always do the right thing because it's always the right thing to do."

In today's episode with Dan Sobek we will discuss:

  • Empowering your staff to do the right thing
  • Lead by example
  • Admit your mistakes
  • Culinary schools
  • Mentors
  • Major lessons learned from hotels
  • Knowing expectations and exceeding them
  • Realizing when you need to take a break
  • Consulting
  • Navigating and finding the best vendors
  • Partnerships
  • Best practices for lease negotiations
  • The desire to help others
  • The importance of self-care

 Other Resources Mentioned

Check out episode: 613: Horst Schulze on the 24 Standards of Service

Check out episode: 579: Horst Schulze on The 3 Fundamental Gust Expectations

Today's sponsor:

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant's website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.

Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Persistence
  2. What is your biggest weakness?
    • Too emotionally-involved sometimes
  3. What's one question you ask or thing you look for during an interview?
    • Ask up-front personal questions (without getting too personal)
  4. What's a current challenge? How are you dealing with it?
    • The labor market in San Diego is incredibly challenging
  5. Share one code of conduct or behavior you teach your team.
    • always do the right thing because it's the right thing to do.
  6. What is one uncommon standard of service you teach your staff?
    • Emphasize the importance of guest interaction
  7. What's one book we must read to become a better person or restaurant owner?
  8. Name one service you've hired.
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Life is incredibly short and very precious - live every day to the fullest and don't take anything for granted
    • Say yes more often
    • Try new things

Contact info:

Email: dansobek@gmail.com

Website: www.thecornerdrafthouse.com

Instagram: @sobekdan

Facebook: @DanSobek

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Dan Sobek for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

 


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1098: Shawn Walchef, Owner of Cali BBQ & Cali BBQ Media [not-audio_url] [/not-audio_url]

Duration: 2:08:24
Shawn Walchef is the owner of Cali BBQ, a BBQ restaurant in San Diego, as well as Cali BBQ Media, his production company. The first Cali BBQ restaurant opened in 2008 and the brand has since expanded to include 2 locatio…
1097: Fred Langley, CEO of Restaurant Systems Pro [not-audio_url] [/not-audio_url]

Duration: 1:23:18
Fred Langley is the CEO of Restaurant Systems Pro. This is Fred's third time on the show, most recently he joined us in May of 2023. Fred got his first job in the restaurant industry at the age of 12 as a dishwasher. He…
1095: Jordan Hudgens, CTO and Founder of DashTrack [not-audio_url] [/not-audio_url]

Duration: 1:44:32
Jordan Hudgens is the Founder and CTO of DashTrack. DashTrack is a restaurant and bar website & app platform. The service has been around for 7 years and in this episode we will discuss all that it has to offer and how/w…
1094: Donald Burns, Founder of The Restaurant Coach [not-audio_url] [/not-audio_url]

Duration: 1:37:46
Donald Burns is an author, speaker, coach, podcast host, and consultant. He was previously featured on Restaurant Unstoppable for episodes 63 and 265. He is the author of four books; Your Restaurant Sucks (2017), Your Re…
1093: Aaron DeFeo, Owner and Operator of Little Rituals [not-audio_url] [/not-audio_url]

Duration: 2:32:03
Aaron DeFeo is the Owner/Operator of Little Rituals, along with past guest (episode 1090) Ross Simon. Aaron also owns his own consulting company, Solid Sipping, and he a partner in Arizona Cocktail Weekend. He also owns…
1092: Mandy Heflin and Hogan Jamison, Co-Owners of Chula Seafood [not-audio_url] [/not-audio_url]

Duration: 2:02:08
Mandy Heflin and Hogan Jamison are Co-Owners of Chula Seafood, based in Phoenix, AZ. Mandy moved from Seattle to Phoenix when she was 18 and missed the seafood culture from her hometown. Her husband's (and co-owner of Ch…
1091: Tanya Gagnon, Principle and Creative Director of Miss Details [not-audio_url] [/not-audio_url]

Duration: 1:19:19
Tanya Gagnon is the Principle and Creative Director of Miss Details, based in Phoenix, AZ. Tanya got her degree in design and got her start in the design industry with big companies like Disney, Starbucks, and California…