676: Dan Sobek on Exceeding Expectations

676: Dan Sobek on Exceeding Expectations

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee December 16, 2019 Duration: 1:29:23

Kansas City native Chef Dan Sobek is a graduate of both Kansas State University and Johnson and Wales where he studied Hotel/Restaurant Management and Culinary Arts, respectively. Sobek went on to spend most of his career at ultra-luxury hotels, including the Dorchester Hotel in London and The Waldorf Astoria in New York City. After consulting with Sysco, and taking a few stabs as an operating partner, Sobek made the move to San Diego in 2015 where he partnered with David Creviston to open The Corner Drafthouse.

Show notes…

Favorite success quote or mantra:

  • "Always do the right thing because it's always the right thing to do."

In today's episode with Dan Sobek we will discuss:

  • Empowering your staff to do the right thing
  • Lead by example
  • Admit your mistakes
  • Culinary schools
  • Mentors
  • Major lessons learned from hotels
  • Knowing expectations and exceeding them
  • Realizing when you need to take a break
  • Consulting
  • Navigating and finding the best vendors
  • Partnerships
  • Best practices for lease negotiations
  • The desire to help others
  • The importance of self-care

 Other Resources Mentioned

Check out episode: 613: Horst Schulze on the 24 Standards of Service

Check out episode: 579: Horst Schulze on The 3 Fundamental Gust Expectations

Today's sponsor:

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant's website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.

Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Persistence
  2. What is your biggest weakness?
    • Too emotionally-involved sometimes
  3. What's one question you ask or thing you look for during an interview?
    • Ask up-front personal questions (without getting too personal)
  4. What's a current challenge? How are you dealing with it?
    • The labor market in San Diego is incredibly challenging
  5. Share one code of conduct or behavior you teach your team.
    • always do the right thing because it's the right thing to do.
  6. What is one uncommon standard of service you teach your staff?
    • Emphasize the importance of guest interaction
  7. What's one book we must read to become a better person or restaurant owner?
  8. Name one service you've hired.
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Life is incredibly short and very precious - live every day to the fullest and don't take anything for granted
    • Say yes more often
    • Try new things

Contact info:

Email: dansobek@gmail.com

Website: www.thecornerdrafthouse.com

Instagram: @sobekdan

Facebook: @DanSobek

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Dan Sobek for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

 


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
340: Being resilient with Tracy Chang [not-audio_url] [/not-audio_url]

Duration: 1:23:41
Tracy Chang is from Cambridge, MA where she first experienced the restaurant industry while observing her Grandmother, a multi-unit restaurant owner. She would go on to study finance at Boston College. After college and…
339: Watching the money with Chef Edward Mendoza [not-audio_url] [/not-audio_url]

Duration: 1:04:17
Chef Edward Mendoza comes from Augusta, GA and has a bachelor's degree in Business Management from Agusta State and a Culinary Degree he earned in Vail, CO. He would go on to cook all around the country and world and has…
338: Planning for disaster with Lisandra Pagan [not-audio_url] [/not-audio_url]

Duration: 54:28
Lisandra Pagan is the founder of Deliberate Plan Consulting LLC. She helps restaurant owners prepare for business interruptions such as natural events, day to day crisis, or anything that can prevent them from doing thei…
337: Guiding yourself and your team to greatness with Debi Saltzberg [not-audio_url] [/not-audio_url]

Duration: 1:15:48
Originating from Boston MA area, Debi Saltzberg holds a degree in hotel and restaurant management from UMass Amherst and has spent the last 15 years working in the San Diego restaurant industry. Today, she is the founder…
336: The importance of time management with Rafe Gabel [not-audio_url] [/not-audio_url]

Duration: 1:21:12
In this episode we discuss: The power of journaling. The power of positivity. Setting the stage at your restaurant. The history of food. The importance of having goals. the importance of mentors. Living intentionally! Th…
335: Making everyone around you happy with Jehangir Mehta [not-audio_url] [/not-audio_url]

Duration: 1:28:38
Hailing from India, Chef Jehangir Mehta is a graduate of the Culinary Institute of America. After graduating in the mid-90's Chef Mehta got busy working in and opening some of the finest restaurants in New York City. Tod…
334: Giving more to this world than you take with Chuck Samuelson [not-audio_url] [/not-audio_url]

Duration: 1:20:38
In this episode, we discuss: Focusing on and enjoying the work you do, living purpose and intention, surrounding yourself with people who are better than you, the evolution of a good manager, treating others the way you…
333: The importance of asking questions with Nick Kokonas [not-audio_url] [/not-audio_url]

Duration: 1:42:26
In this episode we discuss: Food as a central aspect of life. The science of food. The emotional response to food. The importance of choosing the proper location for your dream restaurant. Why do fancy restaurants have w…
332: The process of finding who and what you are with Chef Gaudet [not-audio_url] [/not-audio_url]

Duration: 1:17:30
Restaurant Unstoppable's first every LIVE episode! In this episode, we discuss what to do after you've accomplished what you set out to do, needing a symbiotic relationship with landlords, how to sell the dream to your i…
331: How to create a "Bullseye Purpose" with Adam Fridman [not-audio_url] [/not-audio_url]

Duration: 1:00:24
In this episode, we discuss why we live in a world dominated by a disengaged workforce, how to find your passion, why branding should be a reflection of culture, why there is a shift in people choosing to work for purpos…