736: Josh Kopal on Always Grateful, Never Satisfied

736: Josh Kopal on Always Grateful, Never Satisfied

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee August 3, 2020 Duration: 1:36:07

Entrepreneur, restaurateur, and environmental advocate, Josh Kopel, was born and raised in Baton Rouge, Louisiana. Throughout his 20+ year career in food and beverage, he has managed venues ranging from the Alligator Bayou Bar, as well as the hottest Hollywood nightclubs, bars, and ultra-lounges. He went independent in 2010, opening his first concept Five0Four, in Hollywood, CA. Ten years later, he's created a family of brands ranging from Michelin-rated fine-dining to fast-casual, all with a central focus on Southern hospitality and Southern cuisine. Check out his website here

To learn more about carbon-neutral operations visit Chef Sammy Monsour's website.

Check out Josh's podcast - Full Comp Podcast 

Check out Principles by Ray Dalia as recommended by Josh in this episode.

Check out Traction: Get a Grip On Your Business by Gino Wickman as recommended by Josh in this episode.

Check out Good to Great: Why Some Companies Make the Leap...And Others Don't by Jim Collins as recommended by Josh in this episode.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Success is a mindset, not a feeling."

In today's episode with Josh Kopek we will discuss:

  • Gratitude
  • Don't be satisfied; be grateful
  • Nightclub hospitality
  • Understanding your failures AND your success
  • Fear in the industry, fear to fail
  • Gender inequities in the restaurant industry
  • Creating a side-hustle to leverage the cost to open your business
  • Passive income - can you leverage it?
  • Invest in people, not businesses
  • Outward vs. inward growth
  • Authentic desperation in trying to make people happy
  • Every restaurant you buy is giving you a new job
  • Southern food on the west coast
  • Damage control in your restaurant when it's needed
  • What is equity worth vs. cash flow?
  • Strategic quitting: if something isn't working, STOP!
  • Ego and vulnerability

Today's sponsor:

Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in.

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • My vulnerability
  2. What is your biggest weakness?
    • My ego
  3. What's one question you ask or thing you look for during an interview?
    • "How do you feel about people?"
  4. What's a current challenge? How are you dealing with it?
    • COVID-19, "how can I be more of-service?"
  5. Share one code of conduct or behavior you teach your team.
    • Attention to detail
  6. What is one uncommon standard of service you teach your staff?
    • Everybody leaves happy
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's one thing you feel restaurateurs don't do well enough or do often enough?
    • Quit
  9. Name one service you've hired.
    • Social media manager
  10. What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Focus on your family, they should be your only priority
    • Treat others how you want to be treated
    • Honesty is the best policy

Contact info:

Instagram: @joshkopel

joshkopel.com

Josh's podcast - Full Comp Podcast

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Josh Kopel for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
1148: Ilma Lopez, Chef/Co-Owner of Chaval and Ugly Duckling [not-audio_url] [/not-audio_url]

Duration: 2:05:29
Ilma Lopez is from Venezuela and moved to the US in 2001 to go to school. She ended up going to culinary school in NYC and worked there for high profile chefs like Daniel Boulud and others. She worked in Spain for a year…
1147: Terry O'Brien, Owner of Red Parka Pub [not-audio_url] [/not-audio_url]

Duration: 1:40:20
Terry O'Brien is the owner of The Red Parka Pub in Glen, New Hampshire. The Red Parka is a 53 year old restaurant housed in a building from the 1800s in the White Mountains of NH with 250 seats during peak season and doe…
1145: Dick Delaney, Owner of Delaney's Hole in the Wall [not-audio_url] [/not-audio_url]

Duration: 1:27:36
Dick Delaney is the Owner of Delaney's Hole in the Wall located in North Conway, New Hampshire. Dick Delaney originally wanted to open a ski and snowboard shop in NH but started working in restaurants in the White Mounta…
1144: Keith Sarasin, chef, author, and owner of Aatma [not-audio_url] [/not-audio_url]

Duration: 1:38:56
Chef Keith Sarasin is an award-winning chef, 4x author, and owner of Aatma. Keith Sarasin was previously on the show back in 2020. Chef Keith Sarasin is currently operating, along with Chef Chris Viaud, the Farmer's Tabl…
1143: Justin Walker, Chef/Partner at Walkers Maine [not-audio_url] [/not-audio_url]

Duration: 2:19:43
Chef Justin Walker is the chef and partner at Walkers Maine. Justin was a D1 racing skier while simultaneously working in restaurants. While is school and still racing, he decided to switch focus over to cooking. He went…
1142: Michael & Siobhán Sindoni, Owners of Wayside Tavern [not-audio_url] [/not-audio_url]

Duration: 2:13:52
Michael and Siobhán Sindoni are the owners of Wayside Tavern, located in Portland, Maine. Michael and Siobhán met while working in a restaurant in D.C. They eventually got married and worked together in the restaurant sc…
1141: Gregg Sessler, Chef/Owner of Oddfellows Tavern [not-audio_url] [/not-audio_url]

Duration: 1:54:48
Gregg Sessler is the Chef/Owner of Oddfellows Tavern in South Berwick, Maine. This is Gregg's 2nd time on the show. His first episode was number 06, way back in the beginning of Restaurant Unstoppable. Back then, Gregg o…
1140: Brett Wintersteen, Chef/Owner of HiFi BURRITOS [not-audio_url] [/not-audio_url]

Duration: 1:49:28
Brett Wintersteen is the Chef/Owner of HiFi BURRITOS in Dover, NH. Brett grew up in Rhode Island, working restaurants since he was 15, but went to school at UNH in Durham, NH. He got a job after college at Margarita's, a…
1139: Emshika Alberini, Chef/Owner of Chang Thai Cafe and The Catch [not-audio_url] [/not-audio_url]

Duration: 1:54:20
Emshika Alberini is the Chef/Owner of Chang Thai Cafe and The Catch, both in Littleton, NH. Emshika moved to the US from Thailand in 2000 looking to become a professor, but ended up in corporate America until 2006 when s…