756: WORKSHOP The 3 E's to Heightened Customer Experience with  Jill Raff

756: WORKSHOP The 3 E's to Heightened Customer Experience with Jill Raff

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee October 29, 2020 Duration: 1:31:26

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Click here to access Jills Course: Confident Customers Through Customer Experience (join the network and save $500)

Check out The Speed of Trust: The one Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode!

Check out RestaurantOwner.com as mentioned in today's episode!

 

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Individually we are one drop but together we are an ocean."
In today's workshop with Jill Raff we will discuss:
 
The Three E's:
  • Educate
  • Engage
  • Entrust

More info and resources if you join the network here!


Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
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