761: Optimizing Digital Ordering with Toast, Inc.

761: Optimizing Digital Ordering with Toast, Inc.

Author: Inspiring interviews with todays most successful restaurateurs 2-days a wee November 19, 2020 Duration: 1:07:04

Today's conversation is about Optimizing Digital Ordering with Toast POS. Eric Cacciatore is the moderator and the panel will be made up of three other industry leaders: Doug Brown, Marketing and Branding Consultant and co-Founder of Buckhorn Grill with locations all over California, Josh Bufford, Co-Founder of Toast New American Gastropub in Richmond, VA, and Bruno Salazar and Don Pollo of Rosatoro Restaurant & Pisco Bar in NYC, and Candace Barocci Warner, Managing Partner, General Manager & Business Controller of Convito Café & Market in Wilmette, IL.

Check out Toast's On The Line as mentioned in today's episode!

Click here to Join the RUNetwork and Get 30-days access on me-- FREE.

Show notes…

Calls to ACTION!!!

In today's panel discussion we will be covering these 3 major topics:

  1. Menu Management - how two pivot your menu to take-out and delivery-friendly
  2. Marketing - how to introduce these changes to your customers
  3. Customer Education - how to send customers directly to you and avoid 3rd-party delivery fees

Today's sponsor:

Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in.

99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off

your first design contest!

 

 

 

 

 

 

 

 

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Contact info:

Toast, Inc.

Doug Brown --- Buckhorn Grill

Josh Bufford --- Toast New American Gastropub

Bruno Salazar and Don Pollo --- Rosatoro Restaurant & Pisco Bar

Candace Barocci Warner --- Convito Café & Market

Thanks for listening!

Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don't forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Toast, Inc., Candace Barocci Warner, Doug Brown, Josh Bufford, Bruno Salazar, and Don Pollo for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Eric Cacciatore sits down with the people who actually run the show in the world of food service. Restaurant Unstoppable with Eric Cacciatore is built on conversations with established restaurateurs and seasoned professionals who have navigated the intense realities of the industry. Twice a week, these interviews dig past the surface, focusing on the tangible details of leadership, team management, and effective marketing that separate a thriving venue from a struggling one. You’ll hear firsthand accounts of what worked, what didn’t, and the often-overlooked decisions that shape a restaurant's path. This podcast serves as a direct line to collective experience, whether you're dreaming of your first opening or steering a multi-location group. The dialogue is practical, centered on the daily grind and long-term strategy needed to build something lasting. For anyone invested in the business of hospitality, these regular episodes compile a vital resource, turning shared insights into actionable knowledge for your own journey.
Author: Language: English Episodes: 1000

Restaurant Unstoppable with Eric Cacciatore
Podcast Episodes
520: Keeping it Fun with Erica Van Lierop [not-audio_url] [/not-audio_url]

Duration: 51:54
Hailing from Olympia, WA, Erica Van Lierop has owned and operated Vans Burger since it's inception 18 years ago. After a long career in restaurants and hotels, Van Lierop decided to settle down and open an old fashioned…
518: 4 Key Elements to Success with Matthew Mabel [not-audio_url] [/not-audio_url]

Duration: 1:10:54
from concert promoter to connoisseur and advisor. Matthew Mabel founded Surrender in 1991. As president and organizational development team leader, Matthew combines his experience as a former business owner, operator and…
517: Getting FOH and BOH working Together with Baine Brooks [not-audio_url] [/not-audio_url]

Duration: 1:12:01
Baine Brooks was born in Dallas. He graduated from OU with a BA in Communications before moving back to North Texas in the mid-1990's. He arrived with several years of restaurant experience, and turned that experience in…
516: Tricks to Living with Your Business Partner with Elke Marsh [not-audio_url] [/not-audio_url]

Duration: 1:16:11
Elke Marsh has known the restaurant industry since the very beginning of her existence. It all started as an infant when she would be carried in a basket to the family's Dallas, TX restaurant. Today, and for the past 14…
514: Not Letting the Business Ruin the Honesty with John Tesar [not-audio_url] [/not-audio_url]

Duration: 1:10:22
Chef John Tesar, who received classical French training in Paris, originally started his culinary career in his home state of New York. He would eventually trade the Big Apple for Sin City to work with Chef Rick Moonen a…
513: The 3 Rules to Life with Paul Tuennerman [not-audio_url] [/not-audio_url]

Duration: 1:32:28
Paul Tuennerman began his restaurant career at the age of fifteen when he took a job at Arthur Treacher's Fish & Chips just off the campus of Virginia Polytechnic Institute and State University. After serving six years i…
512: Valuing Your Employees with KC Andrew Hensley [not-audio_url] [/not-audio_url]

Duration: 41:40
KC Andrew Hensley hails from ID. He has spent his entire professional career in hospitality with the exception of 5 years in the US Navy. Hensley has worn all the hats in the restaurant industry from dishwasher to bar ow…
511: Smart Growth with Keith Richards [not-audio_url] [/not-audio_url]

Duration: 1:38:39
After a life changing trip to Greece, Keith Richards and his wife Amy founded Taziki's Cafe in 1998. Over the proceeding 30 years they have since "smartly" grow this "fresh-casual" franchise to 85 locations in 17 states.…