With excitement, allow me to introduce to you today's guest: Emeritus Faculty of The Hotel School of Cornell University, Stephani Robson. Until her recent retirement, Dr. Stephani Robson was a member of the faculty at the Cornell University School of Hotel Administration for almost 30 years, where she taught literally thousands of students and executives about development and planning for hotels and restaurants. Prior to joining academia, she designed commercial kitchens for just about every kind of operation: restaurants, hotels, airports, hospitals, universities, and more.
Check out The 7 Habits of Highly Effective People by Stephen R. Covey as mentioned in today's episode.
Check out Start With Why by Simon Sinek as mentioned in today's episode.
Show notes…
Calls to ACTION!!!
Favorite success quote or mantra:
- "Know who you're talking to and what they care about."
In today's episode with Stephani Robson we will discuss:
- This is part one of of three-part workshop all about business planning.
- Today we are discussing:
- who is your audience? and...
- how do you write your business plan for that audience?
Today's sponsor:
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7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.
PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com.
Contact info:
Email: skr4@cornell.edu
Thanks for listening!
Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below!
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Huge thanks to Stephani Robson for joining me for another awesome episode. Until next time!
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