194. Leadership Development, Part Five

194. Leadership Development, Part Five

Author: Brian Harding November 26, 2024 Duration: 17:39

Following a practical, repeatable, teachable system for developing leaders is an important step to delegating decision making and problem solving.

This is part five of a five-part series on how to develop up and coming leaders.

Tune in and I’ll share another step to address early on that has proven to work well for me when developing leaders to make solid decisions I can trust.



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Get more at: https://www.serviceindustrysuccess.com


Brian Harding has spent years in the trenches of service businesses, and in Service Industry Success, he turns that hard-won knowledge into practical advice you can use right away. This isn't about abstract theory; it's a direct conversation focused on the real-world hurdles facing owners and managers in fields like contracting, auto repair, IT, accounting, and other B2B services. Each episode digs into the specifics of running that type of operation, whether you're figuring out how to grow without burning out, learning to delegate effectively, or navigating tricky situations with customers and team members. Brian covers the full spectrum, from daily processes to long-term strategy, offering actionable tactics drawn directly from his experience. The Service Industry Success podcast feels like getting candid advice from a seasoned mentor who understands exactly the pressure points in your business. You'll find a clear-eyed look at common pitfalls and straightforward ideas for building a more resilient and profitable company, all tailored to the unique rhythms and demands of service-based work.
Author: Language: English Episodes: 100

Service Industry Success
Podcast Episodes
169. Three Priorities We Must Sacrifice to Grow [not-audio_url] [/not-audio_url]

Duration: 17:26
By default, we want it all.All the time… All the money… The comfort, simplicity, and ease…And especially all the growth!But, there are many periods of time in which we must choose what we really want because aiming for e…
168. A Basic, Three-Step Manager Training Process [not-audio_url] [/not-audio_url]

Duration: 21:44
We need to put good managers, leaders, and decision-makers in place to build a business that doesn’t require us to oversee every import decision, or drive every critical behavior.But how do we teach people we put into le…
167. The Exact Moment I Knew We Were Going to Crush it [not-audio_url] [/not-audio_url]

Duration: 18:56
As entrepreneurs and business leaders, we are much more likely to have massive concerns of failure than we are to huge amounts of confidence that our success will exceed our wildest dreams.For me, there was one moment th…
166. What are the Best Practices for Talent Acquisition and Retention? [not-audio_url] [/not-audio_url]

Duration: 19:53
As talent availability is beginning to open up a little bit, it’s time to start thinking about how we will go get - and keep – the talented employees that will help us succeed.Tune in to see what has worked for me and th…
165. How Can We Improve Our Operational Efficiency? [not-audio_url] [/not-audio_url]

Duration: 19:50
We all want more efficiency. But it can be so elusive!This week I’ll explain what I think the obstacles are, and then stay tuned to hear what I did to gain real efficiency after struggling for way too long.Check out Bria…
164. What are Effective Methods for Conducting Competitor Analysis? [not-audio_url] [/not-audio_url]

Duration: 24:11
A listener, named Chris wrote me and asked “What are effective methods for conducting competitor analysis?”Tune in and you’ll hear my answerCheck out Brian's new group - where for less than $100 per month (with no commit…
163. A Case Study on How Not to Handle the Frustration of Rising Wages [not-audio_url] [/not-audio_url]

Duration: 19:07
It’s been hard to stay on top of wage increases and employee expectations the last few years.Knowing when to grant wage increases and when to say no has been challenging.Talented employees are hard to find… And… There is…
162. What are Some Tips When Promoting a New Supervisor or Manager? [not-audio_url] [/not-audio_url]

Duration: 21:08
Promoting a supervisor is an amazing time. It’s can really be exciting.And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.Luckily many of the problems we are likely to face are pr…
161. How Can We Develop a Stronger Company Culture? [not-audio_url] [/not-audio_url]

Duration: 17:57
One of the most common questions I hear when people find out what I do for a living is “How can we develop a stronger company culture?"Tune in and I’ll share how I typically answer.To try Brian's group meetings - where y…
160. Us Against the Solution Box [not-audio_url] [/not-audio_url]

Duration: 19:15
How did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?I competed against the “Solution Box”.What is the solution b…