Episode 40: Upgrades

Episode 40: Upgrades

Author: ServiceNow Community March 16, 2018 Duration: 34:07

In this week's podcast, Chuck Tomasi talks about ways to streamline the process of upgrading to a new ServiceNow release. This episode covers:

  • The benefits of upgrading
  • Using project management practices
  • Following the documented process
  • Reviewing skipped changes
  • Creating a thorough test plan
  • Considering customizations

For more information on upgrades, see:

Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not.

To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag#SNtechbytes for all previous podcasts, video clips and pictures.

 

See omnystudio.com/listener for privacy information.


Ever wondered what happens behind the scenes of the platform that powers so much of today's enterprise workflow? ServiceNow Insights pulls back the curtain, offering a direct line to the minds building and shaping the technology. This isn't a series of polished press releases; it's a collection of genuine conversations with the engineers, product managers, and innovators from the ServiceNow Community who are doing the actual work. You'll hear the unscripted stories behind the latest features-not just what they do, but the real-world problems they aim to solve and the interesting challenges encountered along the way. Each episode delves into the practical implications of new updates and products, giving you a clearer sense of how these tools evolve and where they might be headed next. Whether you're deeply embedded in the ecosystem as an admin or platform owner, or simply curious about how complex digital services are orchestrated, this podcast provides context and clarity you can't find elsewhere. Tune in for a grounded, technical, and genuinely insightful look at the forces driving innovation in this space, straight from the source.
Author: Language: en-us Episodes: 100

ServiceNow Insights 
Podcast Episodes
Episode 28: Edge Encryption [not-audio_url] [/not-audio_url]

Duration: 29:59
How Edge Encryption can make your ServiceNow data more secure