Episode 57: Optimizing concurrent licenses using SAM

Episode 57: Optimizing concurrent licenses using SAM

Author: ServiceNow Community January 7, 2020 Duration: 19:01

In this episode, product owners Rohan Tyagi and Julian Flores talk about managing and optimizing concurrent software licenses using the ServiceNow Software Asset Management (SAM) application, including the integration of the OpenLM license management solution in the Orlando release. This episode covers:

  • Quick overview of Software asset management
  • How does the SAM app help?
  • Using the SAM app to optimize the use of concurrent licenses
  • OpenLM integration with the SAM app
  • Tips for getting started

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment.

Subscribe to iTunes

See omnystudio.com/listener for privacy information.


Ever wondered what happens behind the scenes of the platform that powers so much of today's enterprise workflow? ServiceNow Insights pulls back the curtain, offering a direct line to the minds building and shaping the technology. This isn't a series of polished press releases; it's a collection of genuine conversations with the engineers, product managers, and innovators from the ServiceNow Community who are doing the actual work. You'll hear the unscripted stories behind the latest features-not just what they do, but the real-world problems they aim to solve and the interesting challenges encountered along the way. Each episode delves into the practical implications of new updates and products, giving you a clearer sense of how these tools evolve and where they might be headed next. Whether you're deeply embedded in the ecosystem as an admin or platform owner, or simply curious about how complex digital services are orchestrated, this podcast provides context and clarity you can't find elsewhere. Tune in for a grounded, technical, and genuinely insightful look at the forces driving innovation in this space, straight from the source.
Author: Language: en-us Episodes: 100

ServiceNow Insights 
Podcast Episodes
Episode 45: The Walk-Up experience [not-audio_url] [/not-audio_url]

Duration: 29:12
In this episode, Darius Koohmarey and Daryl Rodrigues talk about the the walk-up approach to IT support and how the ServiceNow Walk-Up application can support that approach. This episode covers: What is a “walk-up”? What…
Episode 44: New content for Discovery [not-audio_url] [/not-audio_url]

Duration: 14:50
In this episode, Sree Subramaniam talks about new codeless Discovery patterns for discovering new resources and delivering new content through stores. This episode covers: Using patterns for codeless discovery Delivering…
Episode 43: ITSM Virtual Agent [not-audio_url] [/not-audio_url]

Duration: 18:33
In this episode, Darius Koohmarey and Nathan Holm talk about Virtual Agent (VA), a ServiceNow chatbot that streamlines the interactions between a company and its customers and employees. This episode covers: What does VA…
Episode 42: Continual Improvement Management [not-audio_url] [/not-audio_url]

Duration: 24:18
In this episode, Manjeet Singh talks about the Continual Improvement Management application to help organizations manage their continual-improvement efforts. This episode covers: Challenges of managing continual improvem…
Episode 41: Embedded Help and Guided Tours [not-audio_url] [/not-audio_url]

Duration: 24:42
In this episode, Darius Koohmarey and Sameep Kodia talk about the Embedded Help and Guided Tour features to give users helpful info while they're using the product. This episode covers: What is embedded help? Context sen…
Episode 40: Upgrades [not-audio_url] [/not-audio_url]

Duration: 34:07
In this week's podcast, Chuck Tomasi talks about ways to streamline the process of upgrading to a new ServiceNow release. This episode covers: The benefits of upgrading Using project management practices Following the do…