Governing AI at Scale – Welcome to AI Control Tower

Governing AI at Scale – Welcome to AI Control Tower

Author: ServiceNow Community Podcasts August 20, 2025 Duration: 24:15

Governing AI – Welcome to AI Control Tower
Episode Overview 

Governance accelerates AI success. Control enables innovation. In this premiere episode, we explore how ServiceNow governs AI at scale through AI Control Tower, a groundbreaking solution that transforms how enterprises manage their artificial intelligence landscape. 

Host Bobby Brill brings together three visionary leaders. They reveal the hidden AI sprawl within enterprises. They expose the risks. And they illuminate a path forward - one where governance and innovation dance in perfect harmony, where control mechanisms become the very foundation of sustainable AI transformation. 

The Conversation
AI is everywhere. Sometimes visible, often hidden, always expanding. Our experts navigate the complex terrain of enterprise AI governance, from shadow AI implementations that operate beyond IT oversight to the regulatory frameworks demanding immediate attention. Ravi Krishnamurthy, Vice President of Product Management for AI Platform and Responsible AI, unveils AI Control Tower—a solution that brings clarity to chaos. Sampada Chavan, Senior Principal Product Manager, demonstrates how regulatory compliance becomes achievable through systematic governance. Peter Weigt, Sr. Director of Inbound Product Management for Responsible AI, challenges conventional thinking about the innovation paradox and reveals governance as the strategic enabler organizations desperately need. 

Discovery meets responsibility. Compliance meets creativity. Control meets capability. 

 

Expert Panel 

Ravi Krishnamurthy | Vice President of Product Management, AI Platform and Responsible AI 

Sampada Chavan | Senior Principal Product Manager, AI Control Tower 

Peter Weigt | Sr. Director, Inbound Product Management, Responsible AI 

Host: Bobby Brill 

 

00:00 Introduction to Governing AI at Scale 

00:31 Meet the Experts 

00:54 Hidden AI in Your Enterprise 

02:56 Discovery and Responsible AI Practices 

11:28 The Innovation Paradox 

14:59 AI Control Tower and Governance 

19:42 Conclusion and Final Thoughts 

 

Links to AICT deep-dive blogs: 

https://www.servicenow.com/community/now-assist-articles/part-0-our-journey-to-the-ai-control-tower-nbsp/ta-p/3280295 

https://www.servicenow.com/community/now-assist-articles/part-1-the-gathering-storm-ai-s-rising-tension-nbsp/ta-p/3280309 

https://www.servicenow.com/community/now-assist-articles/part-2-the-architecture-of-control-building-the-ai-control-tower/ta-p/3344257 

 

 

 

 

 

 

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Dive into the dynamic world of ServiceNow through the voices of those who know it best. ServiceNow Podcasts, curated by the ServiceNow Community Podcasts, isn't a single show but a rich library of conversations. Each series within this collection is hosted by different practitioners and experts, bringing you grounded discussions from a wide array of focus areas. Whether you're looking for the latest platform updates, deep dives into implementation strategies, or insights on IT service management and beyond, this podcast has a channel for you. You'll hear authentic talk about real-world applications, emerging trends, and the practical knowledge that professionals are using right now. It’s like having a direct line to the community’s collective experience. Tuning in means accessing a broad variety of topics designed to inform and educate, all framed within the context of what's happening at ServiceNow and in the ecosystems around it. For anyone working with or interested in the platform, this ongoing series of dialogues is an essential resource for staying current and connected. Find your niche, learn something new, and get the perspective only insiders can provide through these regular episodes.
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