Pragmatic Use-Case-Driven Data Governance with Jason Doerr

Pragmatic Use-Case-Driven Data Governance with Jason Doerr

Author: ServiceNow Community Podcasts May 20, 2026 Duration: 43:03

Jason Doerr has spent years watching governance programs undermine themselves by cataloging everything without a use case, naming data stewards who have nothing to actually do, and building central teams that become blockers instead of enablers. In this episode, he walks through what pragmatic governance actually looks like: start with use cases, give stewards real work to action on, and let the central team set principles rather than police behavior. He also digs into PADU (Preferred, Acceptable, Discouraged, Unacceptable) as a practical roadmap framework, how LLMs can accelerate semantic layer creation without generating vanity metrics, and why the governance operating model is shifting toward agentic management ... whether the governance community is ready for it or not.

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Dive into the dynamic world of ServiceNow through the voices of those who know it best. ServiceNow Podcasts, curated by the ServiceNow Community Podcasts, isn't a single show but a rich library of conversations. Each series within this collection is hosted by different practitioners and experts, bringing you grounded discussions from a wide array of focus areas. Whether you're looking for the latest platform updates, deep dives into implementation strategies, or insights on IT service management and beyond, this podcast has a channel for you. You'll hear authentic talk about real-world applications, emerging trends, and the practical knowledge that professionals are using right now. It’s like having a direct line to the community’s collective experience. Tuning in means accessing a broad variety of topics designed to inform and educate, all framed within the context of what's happening at ServiceNow and in the ecosystems around it. For anyone working with or interested in the platform, this ongoing series of dialogues is an essential resource for staying current and connected. Find your niche, learn something new, and get the perspective only insiders can provide through these regular episodes.
Author: Language: en-us Episodes: 100

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