In a crisis, there are 4 things that Leaders must do.
Do The Right Thing – When faced with a crisis just do the right thing. Crisis never leaves us the same – a crisis always moves us in one direction or the other. The real question is, Is this crisis moving me forward or backward? At the outset of any crisis, we experience momentary set-backs. This is a result of the negative pressure and emotions that we initially feel. The danger is that if we stay in our negative emotional state, we invariably will do the wrong things.
Be careful about making major decisions in the deep valleys of life. You have the best perspective when you are on the mountain top. Substitute negative EMOTION with positive MOTION. How do we get on track? You will always do right when you do right by the people. If you put yourself ahead of others to capitalize on them – you do not serve people well and you will jeopardize your org.
Stay Focused – What does a crisis do? It causes distractions. A distraction id the opposite of Traction. A crisis will cause you to focus get off the correct path and get on the wrong path. Traction is nothing more than moving toward something.
That said Tony Robins stated once that what you focus upon EXPANDS. If your focus is upon HOPE, you will most likely move versus not moving if your focus is on fear. The only way for tomorrow to become clear is to keep moving in the direction of what you already know is true. I had a wise professor once that stated often, “Do not doubt in the dark what God has shown you in the light!”
Help Others – In a crisis the first response is usually to help ourselves. Break out of that mold and be the FIRST to offer help to others. This will set you apart from all others. Be the best by going above and beyond expectations. Ask yourself this question; “Am I the type of leader that I would follow?” Do I care for people, am I helping others, am I trust-worthy?
Learn to be the voice of security, kindness, and responsiveness. In a crisis your team members need to hear the following;
I value you
I believe in you
I need you
I want more for you
Make Lemonade – Albert Einstein once stated, In the middle of the difficulty lies the opportunity. Understand that opportunities are always surrounded by problems. You must get through the difficulties in order to get to the opportunities. We often argue the point that a crisis is demanding, and we are short on time. Truthfully, we have more time now than ever because technology. The question is what am I doing with my time? Since time is something that you do not create and therefore cannot manage it, understand this truth TODAY MATTERS! You do not succeed in a day, but daily you succeed. This is more the manage of life instead of time. You are the most difficult person your will ever lead.
When a crisis subsides, there is usually a crisis after the crisis. Many times, it is a personal crisis. Difficult seasons are revealers of character. Robert Schuller wrote a book entitled, Tough Times Never Last But Tough People Do.
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