Your customers are walking out the door because you're just taking orders.

Ever wonder what really keeps an equipment rental business running? Shop Talk pulls up a chair in the office, the shop, and the jobsite to find out. Hosts John Jeanguenat and Elliott Vigil don't just interview guests; they start conversations with rental operators who are in the trenches every day. The discussions are candid and focused on the timely topics that actually matter-whether it's navigating supply chain hiccups, figuring out the right tech to invest in, or managing the day-to-day challenges of fleet maintenance and customer service. This isn't about theory; it's a practical exchange of experiences and hard-won insights from people who've been there. Each episode of this business podcast feels like a direct line to the collective wisdom of the industry, offering actionable perspectives you won't find in a textbook. Tune in for the kind of straight talk that happens after hours, when the real problem-solving begins.