Building Trustworthy AI: A Holistic Approach

Building Trustworthy AI: A Holistic Approach

Author: Pushkin Industries and iHeartPodcasts June 28, 2022 Duration: 26:41

Advocating for artificial intelligence to be built and deployed ethically is no longer just a compliance issue but more of a business imperative. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Dr. Laurie Santos, host of The Happiness Lab, and Phaedra Boinodiris, Trust in AI Practice Leader within IBM Consulting. Phaedra’s team at IBM is creatively tackling the global need to build trustworthy AI by approaching the challenge holistically, implementing design thinking to address problems before they arise. 

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Malcolm Gladwell, the author and host of Revisionist History, brings his signature curiosity to Smart Talks with IBM. This isn't a typical tech industry panel discussion. Instead, Gladwell sits down with genuine visionaries-the people who are practically and creatively applying advanced technology within their companies to drive meaningful change. The conversations go beyond theory, focusing on real-world applications that are actively transforming entire industries. Produced by Pushkin Industries and iHeartPodcasts, this podcast lives at the intersection of technology, business, and science, examining how innovation actually works on the ground. For this season, the format takes an engaging turn as the show hits the road, leaving the studio behind. Listeners will accompany Gladwell as he explores how specific IBM clients are implementing artificial intelligence to fundamentally alter their operations. It’s a fresh look behind the curtain of modern enterprise, offering a grounded perspective on the promises and challenges of AI. Each episode provides a nuanced case study, revealing the human decisions and strategic thinking behind technological adoption. You'll hear firsthand accounts of problems being solved and new opportunities being unlocked, all through Gladwell’s insightful and probing dialogue. The result is a series that feels both timely and substantive, demystifying complex topics through the lens of tangible business stories. Tune in for thoughtful, in-depth conversations that connect technological capability with tangible human and organizational outcomes.
Author: Language: en-us Episodes: 53

Smart Talks with IBM
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