Fresh Social Takes with ICUC's Erika Lovegreen

Fresh Social Takes with ICUC's Erika Lovegreen

Author: Convince & Convert July 28, 2023 Duration: 42:33

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Full Episode Details  

In this ever-changing world of social, how can community managers serve their people in the best possible ways? 

Erika Lovegreen, SVP of Marketing & Communications at ICUC, returns to Social Pros to tells us her expert advice. 

Erika discusses why social listening is as crucial as ever, why it's important to keep your community front of mind when making changes on social and how best to team AI with your 'human-first approach'. 

Plus, she shares her thoughts on Threads and changes to Reddit and gives us the lowdown on ICUC's brand-new eBook. 

In This Episode: 

  • 0:00 – Introduction 

  • 3:32 – What ICUC are working on right now 

  • 6:05 – How brands should approach Threads 

  • 12:30 – Will Threads welcome brand-safe interactions? 

  • 15:03 – Erika's take on Reddit's current situation 

  • 18:10 – Have your finger on the pulse of your community 

  • 24:49 – Integrating AI and maintaining human touch 

  • 39:24 – Erika's up-to-date final two! 

  • 42:05 – Outro  

Resources 

 

Visit SocialPros.com for more insights from your favorite social media marketers. 


For years, Social Pros Podcast has served as an essential meeting point for those who do the real work in digital marketing. Created by Convince & Convert, this isn't a theoretical discussion; it's a deep dive into the practical realities of managing social media within larger business ecosystems. The conversations here consistently explore how platforms intersect with brand strategy, content creation, public relations, and paid media, moving beyond hype to examine measurable impact. You'll hear directly from the people behind the profiles at major organizations like Google, Reddit, Uber, and Oracle, gaining insight into their successes and the challenges they navigate daily. The longevity of this podcast is a testament to its value, offering a accumulated wealth of knowledge from hundreds of candid interviews and expert commentaries. Each episode functions like a focused case study, breaking down the "how" and "why" behind decisions that drive genuine business results. If you're looking to understand the evolving role of social media beyond the latest trend, this series provides a grounded, insider perspective that has educated a generation of marketing professionals. Tune in to hear the actual pros discuss the work that rarely makes it into a polished tweet or case study.
Author: Language: English Episodes: 100

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