How Higher Ed Can Do Better on Social for Their Students

How Higher Ed Can Do Better on Social for Their Students

Author: Convince & Convert June 28, 2024 Duration: 35:34

What do students want to see when researching potential schools? It's a question that all higher education marketers need to ask, and the answers aren't always obvious. But good news! Our latest research, the 2024 Higher Education Marketing Report, reveals what the data says about student preferences and the strategies of current marketers in the space. We're joined by Strategist at Convince & Convert and Co-Founder of Social Fresh, Jason Keath, who takes us through the top insights in the report.

Full Episode Details 

What marketers plan to do with their content and what students want to see aren't always on the same page. 

In this episode, Jason Keath takes us through some of the top insights that our report covers, including plans of current marketers in the higher ed space and student preferences from marketing content. Jason reveals that some marketers are turning away from email and YouTube, but the data reveals that this could be a mistake and doesn't align with the type of content we know students resonate with. We hear why video and UGC should be a priority for higher marketers and which platforms are most popular for that audience.

This episode is packed with practical advice for higher ed marketers looking to optimize their strategies and allocate resources more effectively. Jason discusses the delicate balance of using AI in content creation, emphasizing the need for a human touch to maintain authenticity and connection with students. Jason also addresses the gaps in content topics that students are eager to see, such as career benefits, financial aid information, and internship opportunities.

In This Episode: 

  • 2:30 - Some background on the report and who was surveyed 
  • 4:35 - The benefits of a 3rd party assessment for higher ed marketers 
  • 6:05 - Major themes revealed by the report and the biggest gaps in higher ed marketing 
  • 7:59 - Why marketers aren't utilizing video content as much as they should 
  • 11:11 - What Gen Z wants to see from content  
  • 13:12 - The surprising potential of traditional marketing  
  • 16:48 - Should higher ed marketers use AI?
  • 19:07 - Why you shouldn't depend on AI for content creation
  • 12:09 - What prospective students want to see 
  • 24:29 - Where students go for information 
  • 26:09 - How higher ed marketers are using students within content
  • 28:33 - How schools can restructure their strategy to cover topics students want to see
  • 31:48 - Where can people find the report 
  • 32:29 - Advice for marketers in higher ed

Visit SocialPros.com for more insights from your favorite social media marketers. 


For years, Social Pros Podcast has served as an essential meeting point for those who do the real work in digital marketing. Created by Convince & Convert, this isn't a theoretical discussion; it's a deep dive into the practical realities of managing social media within larger business ecosystems. The conversations here consistently explore how platforms intersect with brand strategy, content creation, public relations, and paid media, moving beyond hype to examine measurable impact. You'll hear directly from the people behind the profiles at major organizations like Google, Reddit, Uber, and Oracle, gaining insight into their successes and the challenges they navigate daily. The longevity of this podcast is a testament to its value, offering a accumulated wealth of knowledge from hundreds of candid interviews and expert commentaries. Each episode functions like a focused case study, breaking down the "how" and "why" behind decisions that drive genuine business results. If you're looking to understand the evolving role of social media beyond the latest trend, this series provides a grounded, insider perspective that has educated a generation of marketing professionals. Tune in to hear the actual pros discuss the work that rarely makes it into a polished tweet or case study.
Author: Language: English Episodes: 100

Social Pros Podcast
Podcast Episodes
Building Ideal Customer Profiles for Social Media Success [not-audio_url] [/not-audio_url]

Duration: 32:45
A marketing strategy can be full of great, inventive ideas but unless it's targeted at the right people, you could be flying blind. But how do you narrow down and identify your target market? Katie Robbert, CEO of Trust…
A Social Pros Special: Looking At Q4 and 2025 [not-audio_url] [/not-audio_url]

Duration: 43:27
What is exciting about social right now, and what are the things that bug you the most? This special episode of Social Pros gathers together Convince & Convert experts to talk about their shared frustrations with social,…
An AI Storytelling Masterclass with Mike Allton [not-audio_url] [/not-audio_url]

Duration: 31:57
Can AI help us to become better storytellers? Your immediate thought might be no, of course not! But while an AI tool won't craft a compelling narrative out of nowhere, it can help us to become better at our jobs by savi…
How Quizlet Turns Fans into Friends on Social [not-audio_url] [/not-audio_url]

Duration: 39:26
When people head to social media, usually the last thing on their minds is studying. But Quizlet, the widely popular learning platform, has managed to build an impressive social media presence that engages learners aroun…
How Uber Turns Cultural Moments into Social Success [not-audio_url] [/not-audio_url]

Duration: 39:47
What does it take to manage social media for a global brand like Uber? We hear the secrets to their social success in this episode with N'Yaisha Aziz, the Global Social Media Lead at Uber, who takes us through Uber's str…
[Bonus] How Marketing Can Lead the Way with Data [not-audio_url] [/not-audio_url]

Duration: 38:42
Data-Driven Decisions is a new limited-series marketing podcast presented by Convince & Convert and shared with our Social Pros listeners. What happens when marketing truly takes the driver's seat with data and insights?…
How to Learn from Trend-Signals & Social-First Content [not-audio_url] [/not-audio_url]

Duration: 35:47
Leaning into social-first content can help you connect to the trends that your audience is already engaged with. The key to great social-first content? Being a content consumer yourself, says our guest this week, Byron S…
[Bonus] How Marketers Can Use Buyer Intent Data [not-audio_url] [/not-audio_url]

Duration: 44:00
Data-Driven Decisions is a new limited-series marketing podcast presented by Convince & Convert and shared with our Social Pros listeners. Data is being used more and more to help businesses make the best decisions, in p…